Solutions Engineer

Cisco • Ann Arbor, MI

11d • $235,300 - $374,100 • Remote

About The Position

Join a team of Cisco Solutions Engineers. These technically skilled, solutions-focused individuals build positive relationships, understand customer needs and deliver innovative, effective outcomes. Groundbreaking ideas impact everything; here that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. Seize the opportunity to work with a close-knit group of forward-thinkers and technical problem-solvers, delivering impactful results.

We are looking for a deep technical authority to join us as a Cisco Splunk Solutions Engineer (SE). This isn't just about knowing a product but being the master of a domain. It's about being the definitive authority who our customers and internal teams turn to for solving the most sophisticated challenges.

As an SE at Cisco, you'll be the authority for your architecture. Act as the driving force behind our most technical sales, demonstrating undeniable expertise and winning the trust of our customers through your deep knowledge and outstanding skills. Your mastery will be the key that unlocks our customers' success.

Requirements

• 5+ years of demonstrated ability in a pre-sales engineering or a similar deep technical role (e.g., professional services, security analyst, SRE)
• 5+ years of broad and deep technical knowledge across one of the following areas: Security, observability, event, or network management

Nice To Haves

• Demonstrable experience building and maintaining positive relationships with customers and partners.
• 5+ years of communication and presentation skills with internal partners or external customers
• Observability or security pre-sales experience
• Extensive experience with completing RFXs, competitive analysis, positioning, and first-hand competitive bake-offs.
• Relevant industry certifications relevant to your specialty (e.g., CISSP)
• Strong understanding of automation, APIs, and programmability within your domain of expertise.
• Experience in a thought leadership role (e.g., public speaking, writing technical blogs or whitepapers)

Responsibilities

• Own and win the technical decision. Lead breakdown sessions, competitive bake-offs, and sophisticated proofs-of-value that prove Cisco's superiority.
• Serve as the go-to authority; articulating its vision, strategy, and technical details to audiences from engineers to executives.
• Architect and validate trailblazing, single-architecture solutions for our customers' most high-reaching requirements, ensuring technical excellence and adaptability.
• Partner with Cisco ecosystem and Account Managers to provide the critical domain expertise needed to win strategic opportunities. Be the authoritative voice on the account team.
• Act as a force multiplier, mentoring and enabling the broader SE community on your technology. Develop and share protocols that elevate the entire organization.
• Serve as a critical feedback loop to Cisco's engineering and business units. Your real-world insights will directly influence the roadmap and future of our products.

Benefits

• medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• Cisco restricted stock units
• 10 paid holidays per full calendar year
• 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
• flexible vacation time off program (exempt)
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• annual bonuses (for non-sales roles)
• performance-based incentive pay (for sales roles)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed