Solutions Engineer – Physical AI

IntelliPro Group Inc.•Palo Alto, CA

About The Position

We are seeking a hands-on, customer-facing Solutions Engineer to join an early-stage AI startup focused on Physical AI and intelligent AI agents. The role combines software engineering, technical solution delivery, hardware integration, and customer engagement. The Solutions Engineer will work closely with engineering, product, and business teams to deploy AI-powered solutions in real-world environments, including airports, stadiums, retail spaces, and major industry events. The role involves end-to-end deployment ownership, customer collaboration, and technical project management in a fast-paced startup environment. Travel for customer deployments and industry events is required.

Requirements

  • Experience in Solutions Engineering, Technical Consulting, Software Engineering, or Technical Implementation, preferably in a startup or enterprise technology environment.
  • Hands-on programming experience with Python, JavaScript or TypeScript, APIs, and system integrations.
  • Strong technical troubleshooting and problem-solving skills.
  • Familiarity with or strong interest in AI technologies, including LLMs, computer vision, multimodal AI, and AI agents.
  • Comfort working with hardware, networking systems, and on-site technical deployments.
  • Excellent communication and customer-facing skills, including the ability to explain complex technical concepts to technical and non-technical audiences.
  • Ability to independently manage technical projects and thrive in a dynamic startup environment.
  • Willingness to travel for customer deployments and industry events.

Nice To Haves

  • Experience with LLM frameworks, RAG, prompt engineering, or AI agent development.
  • Familiarity with edge computing, IoT, robotics, or audiovisual (AV) systems.
  • Experience delivering enterprise software or hardware-integrated solutions.
  • Prior experience in early-stage startups or fast-paced technical environments.
  • Bachelor's degree in Computer Science, Electrical Engineering, Information Systems, or a related field.

Responsibilities

  • Lead implementation, integration, and deployment of Physical AI agents across enterprise and public-facing environments.
  • Develop and maintain applications, APIs, and integrations using Python, JavaScript, or TypeScript.
  • Configure, install, and troubleshoot hardware systems, including displays, sensors, networking equipment, and edge computing devices.
  • Work directly with customers to understand technical requirements, deliver product demonstrations, and support successful implementations.
  • Diagnose and resolve software, hardware, and connectivity issues during on-site deployments.
  • Collaborate with engineering, product, and business teams to translate customer feedback into product improvements.
  • Manage technical deliverables, deployment timelines, and implementation quality.

Benefits

  • Work on cutting-edge Physical AI technology with real-world applications.
  • Own end-to-end deployments, from software development to production.
  • Gain exposure to high-profile events, enterprise customers, and strategic partners.
  • Significant ownership and career growth opportunities.
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