Solutions Engineer - Central

Neo4j
•$200,000 - $225,000

About The Position

Neo4j is hiring a Solutions Engineer to join its regional go-to-market team and partner with sales executives. The role works directly with customers to demonstrate how the Neo4j Graph Intelligence Platform addresses business needs, guide technical evaluations, and support customers throughout their journey to value realization. Solutions Engineers advise organizations across industries on the business and technical value of representing data with Neo4j graph database and analytics technology. The position combines customer-facing technical advising with sales-cycle support. It involves qualifying opportunities, discovering customer needs, presenting and demonstrating solutions, developing architectures, and helping customers integrate Neo4j into existing systems in public cloud or on-premise environments. The Solutions Engineer also shares customer feedback across internal teams, supports demand-generation events, and collaborates with Sales, Professional Services, Partners, Product Management, and others to deliver a seamless customer experience.

Requirements

  • 3–5+ years of customer-facing experience in a similar role, such as Sales Engineer, Presales Engineer, Solutions Engineer, Solutions Architect, or Technical Consultant.
  • Experience with data technologies in enterprise data architecture, data analytics, data science, or cloud data architecture.
  • Familiarity with graph data technology.
  • Hands-on experience and proficiency with relational (SQL) and/or NoSQL databases.
  • Proficiency in at least one of Python, Java, JavaScript, Go, or C#.
  • A successful track record designing, developing, and implementing data solutions in AWS, Azure, GCP, or on-premise environments.
  • Ability to communicate with technical and non-technical audiences through presentations, whiteboarding, and platform demonstrations.
  • Technical aptitude and business acumen to translate technical concepts and patterns into business outcomes.
  • Ability to prioritize, adapt, and solve problems in an entrepreneurial environment.

Nice To Haves

  • Working knowledge of Neo4j.
  • Experience in a high-growth, scaling environment.
  • Passion for learning new technologies, especially graph technology, developing data-modeling approaches, and spearheading change management.

Responsibilities

  • Explain the business and technical value of Neo4j products and services to customers and prospects as a technical advisor and advocate.
  • Drive and manage the technology evaluation stage of sales cycles.
  • Manage multiple opportunities, including qualification, technical discovery, presentations, platform and use-case demonstrations, proofs of value, sizing, and documentation of technical decision criteria.
  • Build relationships with customer stakeholders at all levels and serve as a trusted advisor.
  • Co-create reference and solution architectures with customers, including integration with existing architecture and applications in public cloud or on-premise environments.
  • Stay current on Neo4j capabilities and their use with third-party tools and services.
  • Communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
  • Help generate demand by participating in account-based marketing events, industry conferences, and trade shows.
  • Promote teamwork, transparency, creativity, and continuous improvement.
  • Travel as needed to assist with deal creation and closure and support the team.

Benefits

  • Stock option grant for US employees.
  • Annual bonus eligibility for certain roles.
  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • 401(k).
  • Paid time off.
  • Certain leaves of absence.
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