Solutions Engineer, Federal (U.S. Navy)

Riverbed Technology•Home Office, MD
•Hybrid

About The Position

Riverbed is seeking a highly technical, customer-facing Solutions Engineer to support U.S. Navy accounts. The position partners closely with Major Account Executives to develop technical account strategies, demonstrate the value of Riverbed’s solutions, and help Navy customers address complex challenges across their digital environments. The role serves as a trusted technical advisor throughout the sales cycle, translating customer mission and IT requirements into solutions that improve visibility, performance, digital employee experience, and operational outcomes in complex, distributed environments. The technology focus is observability, particularly Digital Employee Experience (DEX) and Network Performance Monitoring (NPM). The role is hybrid in Reston, Virginia, or remote in the Washington, D.C. metro area, with approximately 40% travel and an active Top Secret clearance requirement. Riverbed provides an open, AI-powered observability platform and acceleration solutions to help organizations optimize digital experiences and IT efficiency. The company describes its employee offerings as including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, community engagement initiatives, and global wellness programs supporting physical, emotional, and financial well-being. Benefits and perks vary by country.

Requirements

  • Active Top Secret security clearance.
  • Multiple years of experience supporting U.S. Navy, DoD, or federal government customers in a technical, engineering, consulting, or presales capacity.
  • Experience as a Solutions Engineer, Sales Engineer, Systems Engineer, Solutions Architect, or similar customer-facing technical professional.
  • Strong technical expertise in observability, particularly Digital Employee Experience (DEX) and/or Network Performance Monitoring (NPM).
  • Proven ability to lead technical discovery, demonstrations, presentations, workshops, and proof-of-concept or proof-of-value evaluations with technical and executive audiences.
  • Strong communication and consultative selling skills, including the ability to translate complex technical requirements into mission, operational, and business value.

Nice To Haves

  • Familiarity with endpoint analytics, network visibility, packet and flow analytics, infrastructure monitoring, AIOps, Application Performance Monitoring (APM), or cloud observability.

Responsibilities

  • Serve as a trusted technical advisor and subject matter expert to U.S. Navy customers throughout the sales cycle.
  • Partner with Account Executives to develop and execute technical account strategies that expand Riverbed’s presence across strategic Navy accounts.
  • Lead technical discovery, solution presentations, demonstrations, workshops, architecture discussions, and proof-of-concept evaluations.
  • Translate Navy mission, operational, and technical requirements into value-based observability solutions that improve performance, visibility, and user experience.
  • Position Riverbed’s Digital Employee Experience (DEX) and Network Performance Monitoring (NPM) capabilities within complex DoD environments.
  • Guide customers through technical evaluations, address technical objections, and advance opportunities toward technical validation and successful business outcomes.
  • Identify emerging use cases, key stakeholders, and opportunities to expand Riverbed’s technical footprint within strategic Navy accounts.

Benefits

  • Flexible workplace policies.
  • Employee resource groups.
  • Learning and development resources.
  • Career progression pathways.
  • Community engagement initiatives.
  • Global employee wellness programs supporting physical, emotional, and financial well-being.
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