Solutions Engineer, Ads Solutions - NYC
About The Position
The Ads Solutions Engineer partners with advertisers and agencies throughout the pre-sales and growth lifecycle, helping them evaluate, launch, and scale on OpenAI’s advertising platform. The role serves as a technical expert in the sales process, translating advertiser objectives into scalable solutions involving measurement, integrations, data activation, and campaign execution. Working at the intersection of sales, product, and engineering, the engineer collaborates with Client Partners, Customer Success Managers, Product, Engineering, Policy, and Operations to remove technical blockers, accelerate revenue growth, and shape the ads platform. The position is based in OpenAI’s NYC office, with relocation support offered for new hires.
Requirements
- 5+ years of experience in solutions engineering, sales engineering, technical account management, adtech, martech, or a related client-facing technical role.
- Hands-on experience with digital advertising measurement, pixels, conversion APIs, mobile measurement, identity solutions, or CRM/data integrations.
- Understanding of advertiser ecosystems, including tag managers, CDPs, analytics tools, attribution platforms, and data warehouses.
- Ability to explain complex technical concepts clearly to technical practitioners and executive stakeholders.
- Experience writing SQL, using APIs, debugging implementation issues, or working with structured datasets.
- Comfort operating in ambiguous, fast-moving environments and helping build processes from scratch.
- Strong ownership, bias for action, and customer empathy.
- Care for responsible platform growth, user trust, and long-term partner success.
Responsibilities
- Partner with Client Partners during the sales cycle, providing technical expertise to unlock new business and accelerate deal closure.
- Lead technical discovery with advertisers and agencies to understand data flows, martech stacks, measurement requirements, and activation goals.
- Design and recommend implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks.
- Guide advertisers through onboarding and launch readiness, supporting setup of tracking, attribution, audience signals, and reporting.
- Troubleshoot technical issues involving implementation, signal quality, delivery, and measurement performance.
- Build demos, proofs of concept, and technical narratives that demonstrate the value of OpenAI’s advertising solutions.
- Partner with Product and Engineering to escalate issues, advocate for customer needs, and influence roadmap priorities.
- Create technical documentation, playbooks, and best practices to scale advertiser adoption globally.
- Train internal sales and success teams on technical capabilities, integrations, and evolving product features.
Benefits
- Relocation support for new hires
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
