Leader, Solutions Engineer

Cisco•Boston, MA

1d•$217,200 - $330,300•Hybrid

About The Position

Cisco is hiring a Systems Engineering Leader to lead our SLED New England Region. The Leader will partner with the Regional Sales Manager and work with the team members on personal development, career goals and technical and sales expertise. As we continue to uphold our standard of excellence in Commercial Sales, we are embracing unprecedented innovation as a tremendous opportunity for growth. We succeed because we listen to our customers and anticipate their needs as the market shifts and technology transitions accelerate. Our customers are versatile and agile and adopt technology fast to compete aggressively and grow their business. We are confident our Commercial model provides you with unlimited opportunities to succeed at Cisco. Our culture is one of support and empowerment.

Requirements

Bachelor's degree or equivalent work experience
8+ years industry experience
Ability to develop team members' capabilities in support of individual career goals and team objectives
Must live in the New England area.
Must have 5+ years in our industry with proven experience selling/crafting/implementing Cisco solutions or similar technology solutions: Routing & Switching, Security, Data Centre, Cloud, Automation, Application Analytics, Unified Communications & Collaboration.
Experience leading a team of people or leading a project from start to completion.
A strong background in a broad range of solutions, with the ability to link a business-relevant solution message across Cisco's full technology stack.
Motivated self-starter that focuses on the success of the broader team while continuously finding ways to help other teammates.
Demonstrated collaborative skills, working effectively within a cross-functional organization both internally and externally.
Excellent written and verbal communications, listening, and strong presentation skills.
Strong problem-solving skills: ability to assess a problem and determine an effective course of action.

Nice To Haves

Experience in developing local knowledge of business economics and trends of various industries and vertical markets, and how Cisco solutions add financial and strategic value
Advanced understanding of internetworking industry trends, including new products and solutions. Can articulate trade-offs between Cisco and competitor products
Understand the customer's business model and has experience driving account and resource planning for region. Actively collaborate with Regional Manager to track plans and course correct as necessary. Communicate a clear vision and strategy for the account that inspires and empowers the team to execute within a common framework
Understand the value of standard methodologies and apply methodologies and other tools to drive business results
Build the capabilities needed to deliver the team's short and long term goals, including identification and development of a strong pipeline of the best talent from both internal and external pools
Executive communication and presentation skills
Pre-sales Systems Engineering experience strongly desired
Industry-recognized certification is helpful.

Responsibilities

Provide technical direction and business guidance to the operation sales team.
Drive revenue through account planning, resource planning and allocation.
Actively develop and maintain a team of high-performing SEs and continually seek creative methods for improving team performance.
Help meet operational revenue goals by driving creative programs and leading day to day activities.
Lead and grow systems engineering team talent and expertise and learn how to build a territory plan by compiling SE feedback and adding knowledge of market demand.
Create a technical resource plan for territory and collaborate with RM to prioritize and target team opportunities; review quantitative information to identify and explain trends.
Understand mechanisms for establishing team capacity, improving team performance and align resources to deliver on commitments and get results.
Lead team to technical account strategies that align to customer business requirements and goals; assign resources appropriately.
Assist in qualified partner identification where appropriate.
Monitor and approve requests for customer-focused pre-sales resources.
Track and report team metrics for a given opportunity.
Monitor and measure team progress against business plan and recommend changes as needed.
Interact with business units to provide support for local region.
Lead multi-functional projects within area of responsibility.
Facilitate communications and understanding of customer requirements between customers, corporate, and the field.
Actively seek feedback on self; recognize own capabilities and take initiative to continually improve.
Advocate for continual improvement in customer experience to increase brand loyalty for Cisco.
Understand drivers of customer satisfaction, strive to improve customer experiences and maintain and monitor high levels of customer satisfaction in assigned territory.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
flexible vacation time off program (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses (for non-sales roles)
performance-based incentive pay on top of their base salary (for sales roles)