Leader, Solutions Engineer-Amazon

Cisco•San Jose, CA

3d•Hybrid

About The Position

Cisco is seeking a dynamic and visionary leader for a pivotal role at a time when our technology is hyper-relevant in the age of AI. As Senior Manager of Solutions Engineering for Amazon, you are more than a leader of leaders; you are a strategic force who will build the technical future for our customers and empower a world-class team to bring transformative technology to life. You will lead a large, highly motivated sales engineering team, developing and executing technical strategies that solve our customers' most complex challenges. You will be a technical visionary, a business driver, and an inspirational coach, building strong executive relationships with customers, partners, and internal teams to drive the market success of Cisco’s portfolio. As a technical sales leader, you will orchestrate teams and cross-functional resources to deliver impactful results, embodying the three core pillars of a Cisco Solutions Engineering Leader. As the strategic technical leader, you are not just managing a team; you are orchestrating a technical ecosystem. You will: Lead the Technical Vision: Define and execute the long-term technical strategy for the account, ensuring Cisco’s portfolio is deeply integrated into the customer’s hyperscale infrastructure. Scale Through Leadership: As a "leader of leaders," you will mentor and develop a multi-layered organization, ensuring your managers are equipped to coach their own teams effectively. Drive Cultural Excellence: Champion a culture of empathy, agility, and innovation. You will be responsible for maintaining high engagement, psychological safety, and a collaborative spirit within a geographically dispersed organization. Executive Influence: Act as the technical advisor to the customer’s VP/CxO level, translating complex business challenges into Cisco-led technical outcomes.

Requirements

10+ years of Sales/Solutions Engineering experience.
15+ years of progressive experience in Sales/Solutions Engineering, with at least 5+ years in a leadership capacity (experience managing leaders is necessary).
2+ years of experience with cloud and AI networking technology and its industry.
Proven track record in designing and deploying networking architectures for hyperscale environments, including Public Cloud infrastructure, massive-scale data center interconnect (DCI), and AI/ML cluster networking.
Knowledge of the entire networking device stack including ASIC, platform, NOS and optics as well as driving NPIs (New Product Introduction).
Experience designing enterprise/campus networks including switching, wireless, WAN products/technologies, security and observability products.

Nice To Haves

Demonstrated success in growing and scaling high-impact technical teams.
Experience as a "Leader of Leaders" with a proven track record of building and driving large, high-impact, and geographically dispersed teams.
Experience developing strong senior management relationships with partners, customers, and internal business groups.
Experience providing thought leadership to customers and partners based on short- and long-term business and industry drivers.
Deep understanding of competitive products and can clearly articulate the trade-offs and advantages of Cisco solutions.

Responsibilities

Define and execute the long-term technical strategy for the account, ensuring Cisco’s portfolio is deeply integrated into the customer’s hyperscale infrastructure.
Mentor and develop a multi-layered organization, ensuring your managers are equipped to coach their own teams effectively.
Champion a culture of empathy, agility, and innovation.
Maintain high engagement, psychological safety, and a collaborative spirit within a geographically dispersed organization.
Act as the technical advisor to the customer’s VP/CxO level, translating complex business challenges into Cisco-led technical outcomes.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
flexible vacation time off program (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses (for non-sales roles)
performance-based incentive pay (for sales roles)