Solutions Engineer I

BEGA NORTH AMERICA INCCarpinteria, CA
$68,640 - $99,500Onsite

About The Position

The Solutions Engineer is a degreed engineer, lighting specialist, and creative problem solver who collaborate with clients to understand challenges and create solutions. Solutions Engineering works closely with our sales partners and the architectural design community to understand their vision, and deliver renowned architectural lighting solutions around the world using BEGA’s portfolio of lighting, furniture, and control solutions. Solutions Engineering is strategically placed at the intersection of architectural design, product engineering, sales, marketing, and manufacturing; and are foundational to BEGA’s strategic objective of providing world class service across the entire customer journey. Areas of specialization include: product expertise, applications engineering, installation and site integration, product modifications, technical support, commissioning, post-sales, and trouble shooting. The Solutions Engineer I position is an entry level position with no previous experience required.

Requirements

  • Successful completion of a BS degree in architectural engineering, mechanical engineering, lighting, or similar field required.
  • No professional experience in lighting or adjacent construction industry required, but is preferred.
  • Candidates with professional training, industry certifications, or advanced degrees are preferred.
  • Working knowledge of 2D and 3D modeling software suites – AutoCAD, Revit, Solidworks, or the equivalent.
  • Must have the capacity to learn and navigate software programs and business systems quickly.
  • Must have strong problem solving skills and an analytical approach to all tasks.
  • Possesses a positive, professional attitude, and a willingness to be a part of a team environment.

Nice To Haves

  • No professional experience in lighting or adjacent construction industry required, but is preferred.
  • Candidates with professional training, industry certifications, or advanced degrees are preferred.

Responsibilities

  • Deliver world class service to BEGA’s internal and external customers, including but not limited to: technical inquiries, photometric assistance, installation coordination, modification capabilities, and quality claim resolution.
  • Be a BEGA product expert, understand all technical facets of our portfolio.
  • Complete customer requested Design Assist programs for lighting, controls, and furniture using AGI32, Sketchup, and AutoCAD.
  • Complete Tier 1 Modification Requests including approval, quoting, bill of material and drawing creation.
  • Build and update technical documents for new and existing products using Solidworks, Adobe InDesign and Photometric Toolbox.
  • Day to day responsibilities include tracking projects, managing active casework, and staying on top of multiple email chains.

Benefits

  • health care
  • 401(k)
  • paid time off
  • educational reimbursement program
  • wellness programs
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