Solutions Engineer, Federal

Deepgram • Washington, DC

9d • Remote

About The Position

Deepgram is seeking a Senior Applied Engineer to join our Applied Engineering team, operating in the Solutions Engineer role with a focus on federal customers. In this role, you will embed directly with our most strategic federal accounts to lead complex deployments of Deepgram's Voice AI platform in production environments where mission performance matters, delivery is urgent, and ambiguity is the default.
You will own the full technical lifecycle of federal engagements, from initial discovery and proof-of-concept through production deployment and ongoing optimization. You'll map customer problems, structure delivery, and ship solutions fast. This includes scoping, sequencing, and building full-stack integrations that create measurable mission impact while driving clarity across internal and external teams. Along the way, you'll identify reusable patterns, codify best practices, and share field signals that influence Deepgram's product roadmap.
As a member of the Applied Engineering team, you'll serve as the trusted technical thought partner for federal stakeholders, guiding adoption, maximizing operational value, and ensuring successful deployments at scale. While your engagements will primarily involve federal customers, you'll remain a core part of the broader Applied Engineering team and may contribute to commercial engagements where your expertise is valuable.
Note: this role is based remotely out of the Washington D.C. Metropolitan area.

Requirements

• Active Top Secret/SCI (TS/SCI) security clearance, or equivalent
• 5+ years of engineering or technical deployment experience, ideally in customer-facing or government environments
• Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript, or similar
• Proven ability to scope and deliver complex systems in fast-moving or ambiguous contexts
• Experience building and deploying production systems in government or similarly constrained environments
• Excellent verbal and written communication skills with the ability to translate technical concepts for both technical and non-technical stakeholders, including senior government leadership
• Track record of navigating complex sales or procurement cycles in the federal space
• Willingness to travel up to 50%, including on-site work at government facilities

Nice To Haves

• Experience with speech recognition, NLP, AI/Voice agents, or related AI technologies
• Familiarity with cloud deployment models (AWS GovCloud, Azure Government, etc.), Kubernetes, Terraform, and related infrastructure
• Experience building or deploying systems powered by LLMs or generative models, with an understanding of how model behavior affects product experience
• Knowledge of FedRAMP, FISMA, or other government compliance frameworks
• Experience with API-first products and developer tools
• Background in sales methodologies such as MEDDIC or Solution Selling, particularly in government contexts
• Experience developing automation solutions, self-service tools, and technical documentation for customer enablement

Responsibilities

• Own technical delivery across federal deployments, from first prototype to stable production
• Embed deeply with federal customers to design and build mission-critical applications powered by Deepgram's Voice AI models
• Lead technical discovery and solution design for federal prospects and customers, partnering with Account Executives to navigate complex government sales and procurement cycles
• Prototype and build full-stack integrations using Python, JavaScript, Rust, or comparable stacks that deliver real mission impact
• Enable successful deployments across customer environments by delivering observable systems spanning infrastructure through applications
• Proactively guide federal stakeholders on maximizing operational value from Deepgram's platform, including performance optimization and deployment strategies
• Scope work, sequence delivery, and remove blockers early, making deliberate trade-offs between scope, speed, and quality
• Build and manage relationships with customer leadership and technical stakeholders to ensure successful deployment and scale
• Contribute directly to code when clarity or momentum depends on it
• Codify working patterns into tools, playbooks, reference architectures, and building blocks the broader team can use
• Share field feedback with Product and Engineering to influence model and product development
• Serve as an escalation point for complex technical issues in federal deployments
• Analyze deployment patterns to identify product improvement opportunities and inform Deepgram's federal go-to-market strategy

Benefits

• Medical, dental, vision benefits
• Annual wellness stipend
• Mental health support
• Life, STD, LTD Income Insurance Plans
• Unlimited PTO
• Generous paid parental leave
• Flexible schedule
• 12 Paid US company holidays
• Quarterly personal productivity stipend
• One-time stipend for home office upgrades
• 401(k) plan with company match
• Tax Savings Programs
• Learning / Education stipend
• Participation in talks and conferences
• Employee Resource Groups
• AI enablement workshops / sessions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed