About the position
The Solution Engineer role at Habu involves designing innovative solutions for customers, refining and expanding the ways in which Habu technology can be applied to solve customer use cases, and working closely with Sales, Product, and Customer Success teams. The Solution Engineer must achieve a deep technical understanding of Habu’s product capabilities and assist the sales team in articulating and illustrating those concepts to prospective customers. This role is responsible for documenting customer requirements and partnering closely with Habu Product & Engineering teams to align the roadmap to market trends and demand. Finally, the Solution Engineer will work hand-in-hand with Customer Success to ensure that the vision for every customer engagement is realized.
Responsibilities
- Design innovative solutions for Habu customers to adapt to a rapidly changing marketing ecosystem and unlock increased value from their strategic partners
- Refine and expand the ways in which Habu technology can be applied to solve customer use cases, spanning marketing and digital advertising to more general data collaboration and Data Science needs
- Work in close collaboration with Sales, Product and Customer Success teams
- Design the technical blueprint for how Habu customers can leverage Data Clean Room technology, alongside their existing data and technology assets
- Achieve a deep technical understanding of Habu’s product capabilities and assist the sales team in articulating and illustrating those concepts to prospective customers
- Document customer requirements and partner closely with Habu Product & Engineering teams to align the roadmap to market trends and demand
- Work hand-in-hand with Customer Success to ensure that the vision for every customer engagement is realized
- Support Habu sales engagements by engaging directly with business and technical stakeholders, documenting customer requirements, designing architecture and data flows, and building product demos that illustrate Habu’s technology in action
- Develop implementation plans, statements of work, and use case roadmaps to accelerate time-to-value for Habu customers
- Develop and lead Sales enablement sessions to help onboard new Sales team members or provide in-depth training as needed
- Lead RFI/RFP responses, in partnership with Sales, to fully communicate the value of Habu technology to prospective customers, partners, and the analyst community
- Support Customer Success teams in delivering insights and value for Habu customers and create new solution blueprints based on successful engagements and use cases
- Provide subject matter expertise and technical support for Product, Sales, and Business Development functions, by staying on top of industry trends, emerging technologies, and competitive solutions to inform Product and Go-To-Market strategies.
Requirements
- Bachelor's degree in Mathematics, Computer Science, a related field; or equivalent on-the-job experience
- 3-5 years of experience in solutions consulting, solutions architecture or sales engineering within a B2B software, SaaS or data technology business
- Technical working knowledge of marketing & advertising technologies (data, identity, ad buying/selling, measurement)
- Basic knowledge and navigation of cloud infrastructure & database technologies (AWS, GCP, Azure, Snowflake)
- Fundamental understanding of SQL, Data Science (AI/ML), Visualization tools (Tableau, Power BI) a plus
- Passion for working with customers and partners, with a track-record of making an impact on Sales and developing relationships
- Excellent collaboration and communication skills. Proven success working in a collaborative, team-oriented environment; self-starter who is energized by the challenge of early-stage company-building.