Solutions Consultant

Thomson Reuters • Ann Arbor, MI

9h • Remote

About The Position

The Solution Consultant is primarily responsible for determining the overall strategic, operational, and technical scope of new business opportunities with customers and prospects. Part business analyst, part technologist, part salesperson, the Solution Consultant works closely with sales and implementation teams to understand strategic business issues and to then craft and communicate solution strategies. A strong consulting background is a requirement, as is comfort with sales. Familiarity with the tactical approach of the sales methodology is a plus. The qualified candidate will have a strong technical background, exceptional written and verbal communication skills, and knowledge of tax and accounting business processes. The Solutions Consultant position influences business revenue growth in many ways. The role influences sales revenue by providing customers, prospects and sales reps with technical information, advice, and demonstrations via on-site or web-based demonstrations, at meetings, sales seminars, trade shows or conferences. Solutions Consultants influence the funnel of sales opportunities provided by the marketing division by coordinating product trainings, creating and delivering scripts and client-facing videos, highlighting current industry and customer trends, and reinforcing product features and capabilities to be utilized in campaigns. The product development team benefits from the client-facing nature of the position, as solutions consultants provide feedback directly from prospective and existing clients to influence long-term product roadmaps. The product knowledge and experience Solutions Consultants possess make them uniquely positioned to influence the education and development of the sales floor. Partnering with the sales enablement team, Solutions Consultants assist in creating training and development plans to ensure long-term sales success. Working with the customer proposition team, Solutions Consultants can offer valuable insights into customer and competitor trends that influence the overall strategy for our go-to-market plans.

Requirements

• Bachelor's Degree or equivalent in communication preferred.
• Thorough understanding and knowledge of the accounting/tax software industry and/or the public accounting profession.
• Demonstrated practical knowledge of TRTA products, services and related tools.
• Experienced presenter with effective listening, written and oral communications skills
• Demonstrated ability to communicate and influence others over the phone and in person.
• Ability to gather, keep up-to-date and apply competitive information in the sales process.
• The ability to establish and maintain cooperative working relationships.
• Demonstrated ability to work collaboratively and cross-functionally.
• Strong time management skills and ability to manage multiple priorities.
• Ownership/professionalism/accountability - personal commitment to deliver on your responsibilities including extra effort where/when required.
• Aptitude for problem-solving, ability to generate innovative approaches and solutions to problems.

Nice To Haves

• Prior TR Tax & Accounting Sales or Support Experience a plus.

Responsibilities

• Work with sales resources and customers to understand needs and then position Thomson Reuters product(s) as the best solution to solve those needs
• Build and present customized demos
• Convey deep understanding of the customer's industry and workflow as it relates to Thomson Reuters products and services
• Acquire and maintain an advanced technical understanding of Thomson Reuters products and services.
• Coordinate strategy with other divisions where customer insights and experiences can provide valuable influence and drive revenue for the business unit.

Benefits

• Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
• Flexible work arrangements, including work from anywhere for up to 8 weeks per year
• Grow My Way programming and skills-first approach
• Comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
• Two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Market competitive health, dental, vision, disability, and life insurance programs
• Competitive 401k plan with company match.
• Competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave.
• Optional hospital, accident and sickness insurance paid 100% by the employee
• Optional life and AD&D insurance paid 100% by the employee
• Flexible Spending and Health Savings Accounts
• Fitness reimbursement
• Access to Employee Assistance Program
• Group Legal Identity Theft Protection benefit paid 100% by employee
• Access to 529 Plan
• Commuter benefits
• Adoption & Surrogacy Assistance
• Tuition Reimbursement
• Access to Employee Stock Purchase Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level