Solutions Consultant

Probook • New York, NY

54d • $140,000 - $160,000 • Onsite

About The Position

Probook is the AI dispatcher for the home services industry, transforming how plumbing, HVAC, and electrical businesses operate. Our impact is real. Dispatching the right technician to the right job can mean the difference between a $300 "band-aid" fix and a $20,000 system replacement. By automating previously high-touch workflows around-the-clock, Probook ensures a consistent customer experience without the need for 24/7 live staffing. We unify our customers' processes into a single, scalable platform, giving businesses one place to run their entire dispatch operation.

Probook is at an inflection point. We have product-market fit, a clearly defined target market, and capital to scale. What we need now is someone who can walk into a room with a skeptical operator and walk out with a champion.

As a Solutions Consultant, you are the technical and commercial bridge between what our product does and what our prospects need it to do. You own the demo, the proof of concept, and the ROI narrative. You work directly with AEs to advance and close deals, embedded in the deal from first call to signature. You will become the most knowledgeable person in the room on both the prospect's operations and Probook's capabilities. This is not a support role. You are a deal-closer with a technical edge.

Requirements

• NYC Based: Excited to work in-office 5 days/week in our high-collaboration culture
• 2+ years in a Solutions Consulting, Solutions Engineering, or Technical Consulting role — customer-facing, with a focus on B2B SaaS
• Demonstrated ability to run product demos and build POCs that advance deals
• Foundational understanding of software systems and system design — enough to hold technical conversations without being in the weeds
• Strong written and verbal communication — you can simplify complexity without losing credibility
• Comfortable with up to 10-20% domestic travel

Responsibilities

• Lead tailored demos for Probook's highest-value prospects. Own the narrative, adapt in real time to the room, and make every demo feel built specifically for that operator.
• Build POCs that give prospects a real look at how Probook performs in their workflows. Own the ROI story — quantify outcomes in terms that matter to the buyer.
• Partner with AEs on account strategy, stakeholder mapping, and objection handling. Be the technical authority on every deal you touch.
• Work with Product, Product Marketing, and Engineering to create and maintain demos, whitepapers, RFP responses, and an internal knowledge base of customer use cases.
• Become the person prospects want in the room. Build confidence in both you and the product at every stage of the deal cycle.

Benefits

• Meaningful equity
• Comprehensive medical, dental, and vision
• $1,000 Monthly stipend (food, gym, Uber, etc)
• Really good office snacks
• Direct access to world-class investors and advisors

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed