Solutions Consultant

BioRender Inc. • Remote (Canada),

52d • Remote

About The Position

BioRender is the world’s leading platform for creating and managing scientific visuals. Over 1 million scientists and hundreds of biotech, pharma, and academic institutions rely on us to simplify communication in drug discovery, clinical research, publications, and beyond. As we expand our enterprise footprint, we’re hiring a Solutions Consultant to partner with our AE team and bring the power of BioRender to life for the scientists we serve. As a Solutions Consultant you’ll sit at the intersection of science and software. You will serve as the strategic and scientific partner to our Account Executives, particularly on complex strategic and enterprise opportunities. You will bring deep scientific expertise and a strong understanding of how scientific teams operate, how they communicate, collaborate, publish, and share information across both technical and non-technical audiences. You’ll help customers map BioRender to their organizational workflows, processes, and communication needs. You will guide the technical and scientific narrative that shapes the sales process: conducting discovery, leading demos, identifying high-impact use cases, advising on team-wide adoption strategies and ensuring BioRender is positioned as the right scientific communication solution for their organization. As an early member of the Solutions Consulting team, you'll help shape how the function scales, contributing to playbooks, best practices, and customer engagement strategies that future team members will build upon. This is a high-impact, highly collaborative role ideal for someone who possesses a deep sense of curiosity about science and scientists, and wants to accelerate scientific advancement through software. You can expect to work with customers both remotely and in person for onsite visits, with travel up to ~25% of the time.

Requirements

• Scientifically fluent: Advanced degree or deep experience in biology, life sciences, biotech, or a related scientific field (PhD or MSc strongly preferred).
• Analytically fluent: Comfortable discussing how scientists generate, analyze, interpret, and communicate data. Able to engage credibly with researchers on topics ranging from experimental design to data visualization and communication.
• Customer-facing expert: Experience in solutions architecture, solutions consulting, pre-sales, customer success, or a similar technical/scientific advisory role.
• Enterprise-savvy: Skilled at navigating complex buying processes and multi-stakeholder engagements across pharma, biotech, or research institutions.
• Strategic thinker: Able to connect product capabilities with scientific workflows, org-wide challenges, and customer business outcomes.
• Builder mindset: Comfortable with ambiguity, excited to iterate on new processes.
• Exceptional communicator: Able to distill complex science into clear narratives and inspire confidence with both scientific and executive audiences.
• Collaborative partner: Thrives cross-functionally and values supporting Sales, Product, CS, and Marketing.

Nice To Haves

• Experience with enterprise SaaS products in scientific or R&D-driven organizations.
• Prior experience in high-growth or startup environments.
• Familiarity with scientific communication or visualization workflows.

Responsibilities

• Partner with AEs on strategic and enterprise opportunities as the scientific and technical SME.
• Conduct discovery sessions with customers to identify high-impact workflows and multi-team use cases.
• Lead Demos, Pilots and Technical Validation of the BioRender Product Suite for Strategic and enterprise customers.
• Shape deal strategy with AEs and elevate BioRender’s scientific and technical positioning.
• Contribute to solution narratives, technical documentation, and executive-facing materials.
• Translate scientific team workflows and communication needs into scalable BioRender solutions.
• Advise customers on best practices for scientific communication and cross-team adoption.
• Help customers understand how BioRender fits into their existing processes and build confidence in adoption and change management.
• Validate technical requirements and ensure alignment with BioRender’s capabilities and roadmap.
• Build scientific credibility with researchers and leadership across pharma, biotech, and academia.
• Partner with Product to translate feature requests into underlying workflow needs and help product team to understand not just what customers ask for, but why.
• Collaborate with Customer Success to ensure smooth onboarding and scalable post-sale adoption.
• Work with Sales Enablement and Marketing to create scientific playbooks, workflows, and value messaging.
• Identify recurring scientific patterns across accounts and work with Product, Enablement and GTM teams to translate patterns into features, sales plays, marketing campaigns and accompanying training.

Benefits

• We’re remote-first with team members across Canada and the U.S., offering you the flexibility to work from anywhere.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior