Solutions Consultant

Versaterm

5h

About The Position

Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem — dispatch, law enforcement, forensics, courts, and beyond. We've grown through strategic acquisitions and deep product investment. What connects all of it is a single purpose: give public safety agencies the tools and insights to make better decisions in high-stakes moments.
When a dispatcher takes a 911 call, a detective works a case, or a lab processes evidence, there's a good chance our software is running in the background. That's been true for over four decades.
AI is central to where we're going. Not as a feature but as core infrastructure. We're embedding intelligence directly into the workflows our customers rely on every day, and we're doing it alongside them. Our customers tell us what the mission demands. We build what answers it.
This work attracts a specific kind of person — someone who wants to be pushed by great people, build things that outlast a sprint cycle, and go home knowing the work connected back to something real.

Requirements

• Bachelor’s degree in Communications, Computer Science, Public Administration, or a related field (or equivalent experience)
• 5-7+ years of experience in solutions consulting, pre‑sales, sales engineering, or a related customer‑facing role.
• Experience supporting enterprise SaaS products, preferably in public safety, government, or other regulated environments.
• Demonstrated ability to independently manage pre‑sales responsibilities for assigned products.
• Strong presentation and facilitation skills for both technical and non‑technical audiences.
• Strong AI literacy, including familiarity with generative AI, copilots, and AI-assisted workflows, with the ability to confidently demonstrate AI-enabled product capabilities and translate technical concepts into clear business outcomes.
• Solid understanding of SaaS solution concepts, customer workflows, and implementation considerations.
• Ability to work independently while collaborating effectively across functions.
• Strong organizational skills with the ability to manage multiple opportunities concurrently.
• Exceptional written and verbal communication skills.
• Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment.

Responsibilities

• Support sales teams throughout the pre‑sales cycle by applying product expertise to customer discovery and solution development.
• Translate customer operational requirements into solution narratives aligned to assigned product(s).
• Contribute to deal strategy discussions by identifying solution strengths, limitations, and configuration considerations.
• Support qualification and opportunity progression in alignment with established sales methodologies.
• Prepare, configure, and deliver high-impact product demonstrations for prospects, customers, and internal sales audiences.
• Leverage AI tools and emerging technologies to enhance solution discovery, demo preparation, proposal development, and customer engagement.
• Tailor demonstrations to customer use cases, workflows, and evaluation criteria.
• Ensure demonstrations accurately reflect product functionality, roadmap commitments, and implementation expectations.
• Maintain demo environments, data, and scripts for assigned product lines.
• Maintain current, working knowledge of assigned enterprise SaaS products, including features, integrations, and deployment considerations.
• Stay informed on product updates, enhancements, and positioning to ensure accurate customer representation.
• Provide ongoing feedback to the product team on feature requests, workflow gaps, and user insights.
• Support the development of technically accurate and compliant RFP/RFI responses.

Benefits

• Comprehensive benefits offering
• Some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level