About The Position

The Solutions Architect - Public Sector role engages with customers to understand their needs, provide adaptive solutions, and build relationships with key executives. The role optimizes solutions within customers’ IT strategies, anticipates dependencies, and conducts testing. It participates in account and opportunity planning, directs solution activities, and contributes to transition solutions, cost estimation, and pricing models. The position impacts its function and leads or provides expertise to functional project teams, and may participate in cross-functional initiatives. It addresses complex problems requiring in-depth evaluation of multiple factors. The job description notes that duties and responsibilities are general in nature and may change, with additional functions assigned as needed by management.

Requirements

  • A four-year or graduate degree in technical studies, computer science, engineering, business, information technology, or a related discipline, or commensurate work experience or demonstrated competence.
  • Typically 7–10 years of work experience, preferably in technical or consultative selling, project or program management, delivery or account management, or a related field.
  • Knowledge or skills in Amazon Web Services, APIs, cloud computing and services, computer science, customer success management, demonstration skills, enterprise application software, ETL, IT infrastructure, Microsoft Azure, new product development, presales, product management, requests for proposal, sales processes and prospecting, SAS, and SaaS.
  • Cross-organizational skills: effective communication, results orientation, learning agility, digital fluency, and customer centricity.

Nice To Haves

  • Preferred certifications: Open Group Architecture Framework (TOGAF), Certified Scrum Master (CSM), Microsoft Certified Solutions Expert (MCSE), Certified Sales Professional (CSP), or Certified Technology Sales Professional (CTSP).

Responsibilities

  • Engage with customers’ IT and business teams to understand needs, qualify solution merits, identify service opportunities, and ensure alignment with win themes.
  • Provide adaptive solutions for client requirements and evaluate value-add alternatives.
  • Build relationships with key executives, address CXO issues, use consultative selling techniques to identify and approach new opportunities, and support contract negotiations.
  • Optimize solutions within the broader customer IT strategy, considering growth path, scalability, and business impact.
  • Anticipate and optimize inter-tower dependencies, integration with client processes, and risk mitigation.
  • Conduct performance testing and optimization to ensure solutions meet performance and scalability requirements.
  • Participate in account and opportunity planning; provide solution advice; drive proposals and presentations during pursuits; and collaborate with other organizational teams and resources.
  • Direct solution activities, influence peers, and lead service-element integration within the tower; guide financial analysts, writers, and others in consolidating models and assumptions.
  • Develop comprehensive transition solutions and participate in solution and peer reviews for higher-level governance.
  • Assist with cost estimation for proposed solutions and help develop customer pricing models.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long-term and short-term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Paid parental leave of 4–12 weeks, based on tenure
  • 11 paid holidays
  • Flexible paid vacation and sick leave
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