Solutions Architect

Minerva • New York City, NY

1d • Onsite

About The Position

Minerva builds AI for marketing leaders, using AI agents to automate and accelerate marketing analysis, campaign planning, activation, measurement, and reporting. Its platform combines identity, enrichment, data integration, and agents that take action and report on analysis. Minerva’s enterprise deployment process moves from a data test to a pilot and then production. The Solutions Architect runs technical evaluations and standard onboarding, working alongside account executives, forward deployed marketers, and forward deployed engineers.

The Solutions Architect runs demonstrations and technical evaluations, often using prospective customers’ data, and leads customer onboarding from data ingestion through live scoring and customer training. The role also builds straightforward onboarding pipelines and transformations, supports security reviews, develops repeatable onboarding playbooks and demo environments, and shares buyer feedback and product gaps with the product team. Accounts requiring custom pipelines or models are handed off to forward deployed engineers, with the Solutions Architect scoping the handoff.

The role is based in person at Minerva’s Williamsburg, Brooklyn office. Candidates must be authorized to work in the United States; visa sponsorship is considered case by case.

Requirements

• At least 3 years of experience in solutions engineering, solutions architecture, customer data onboarding, or technical consulting.
• Strong SQL skills and hands-on experience with customer data and the platforms where it resides.
• Experience running demonstrations for skeptical data teams and onboarding enterprise customers.
• A customer-centric approach, with the ability to understand problems from the customer's perspective.
• Ability to communicate calmly and clearly with engineers.
• Must be located in New York City or willing to relocate.

Nice To Haves

• Experience at a martech, adtech, CDP, identity, or analytics company, or on an agency data team.
• Some data science or data engineering background, including the ability to contribute opinions on experiment design.
• Experience with Snowflake, BigQuery, or Databricks and their data-sharing capabilities.
• Experience with consumer data, identity resolution, or marketing analytics.
• Experience in sports, financial services, or travel.

Responsibilities

• Run demonstrations and technical evaluations, including discovery with customer data teams, assessment of data transfer approaches, and match testing on sample data.
• Lead enterprise onboarding by ingesting first-party data, running routine scoring, and getting customer teams live in the admin dashboard.
• Build simple onboarding pipelines and transformations using SQL and light Python.
• Handle the technical side of security reviews in coordination with the compliance lead.
• Create standard onboarding steps, reference setups, and demo environments to make onboarding repeatable.
• Communicate buyer requests and product gaps to the product team, including gaps that cost deals.
• Identify accounts that require custom pipelines or models and scope handoffs to forward deployed engineers.

Benefits

• Meaningful equity; every full-time role includes equity.
• Medical, dental, and vision coverage.
• Unlimited PTO.
• Monthly fitness stipend.
• Annual company offsite.
• Variable bonus targeted at 10% of base salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed