Solutions Architect, Robotics

Wildflower International•Santa Fe, NM

About The Position

Wildflower is seeking a Solutions Architect focused on robotics to develop practical robotic solutions for inspection, security, hazardous environments, and industrial operations. The initial focus is on Wildflower’s partnership with Ghost Robotics and its Vision 60 platform. The role welcomes experience with a range of robotic technologies, including quadruped and humanoid robots, autonomous mobile robots, collaborative robots, manufacturing robotics, and warehouse automation. Working with Business Development, customers, and technology partners, the Solutions Architect assesses operational challenges, determines where robotics can deliver measurable value, and develops solution designs, demonstrations, proofs of concept, and customer quotes. The role requires sound judgment regarding technical capabilities, safety, integration needs, and deployment limitations. The architect is expected to become the subject matter expert for assigned robotics technologies and help expand Wildflower’s offerings as the field advances. The Solutions Architect serves as a technical expert in an assigned discipline, translating customer needs and operational challenges into practical, supportable solutions. Responsibilities include leading technical discovery, designing solutions, preparing quotes with sales and partner teams, and ensuring proposed solutions address mission or business objectives, the customer’s technical environment, budget, and implementation requirements. The role supports established and emerging technologies, maintains current knowledge of AI and its applications, and helps customers evaluate technology decisions. The position requires customer-facing technical experience, deep and current expertise in the assigned discipline, and the ability to communicate complex concepts to technical and nontechnical audiences. It also involves travel to customer and partner sites, demonstrations, training, and industry events as needed. Applicants must be legally authorized to work in the United States; Wildflower is unable to provide employment visa sponsorship and participates in E-Verify. HUBZone applicants are strongly encouraged to apply.

Requirements

  • Active bachelor’s degree in a relevant technical field, or equivalent professional experience.
  • Five or more years of relevant technical experience, including demonstrated success in customer-facing solution design, presales engineering, systems integration, or a related role.
  • Deep, current expertise in the assigned technology discipline, supported by practical experience evaluating, configuring, integrating, or troubleshooting relevant solutions.
  • Ability to translate customer problems into technical solutions, evaluate alternatives, and determine when specialist expertise is needed.
  • Experience developing technical proposals, solution configurations, bills of materials, and customer quotes, including understanding product licensing, services, support, and lifecycle costs.
  • Working knowledge of AI concepts, practical applications, limitations, and data considerations relevant to the assigned discipline.
  • Ability to use AI tools responsibly and independently verify their outputs.
  • Relevant industry or manufacturer certifications, or equivalent demonstrated technical expertise.
  • Ability to obtain and maintain certifications required for the assigned role, customers, or partner programs.
  • Strong written, verbal, and presentation skills, including the ability to build customer credibility, collaborate across teams, and explain complex technical concepts clearly.
  • Sound judgment, attention to detail, and dependable follow-through.
  • Ability to work independently, manage concurrent opportunities, adapt to changing priorities, and meet deadlines.
  • Proficiency with business productivity, collaboration, technical documentation, and solution configuration tools, and ability to learn Wildflower’s CRM, quoting, and enterprise systems.
  • Active DOE or DoD security clearance, or ability to obtain and maintain the clearance required for assigned customer work.
  • Ability and willingness to travel to customer and partner sites as required.
  • Valid driver’s license and a driving record acceptable under company policy when driving is part of the assignment.
  • Legally authorized to work in the United States; employment visa sponsorship is unavailable.

Nice To Haves

  • Experience working with Ghost Robotics, Boston Dynamics, humanoid robotics, autonomous mobile robots, collaborative robots, manufacturing robotics, or warehouse automation, gained at a manufacturer, systems integrator, or deploying organization.
  • Practical experience in robotic systems integration, autonomy, AI and machine vision, sensors and payloads, manipulation, communications, or fleet management.
  • HUBZone applicant status is encouraged.

Responsibilities

  • Partner with Business Development to investigate customer pain points, assess existing environments, and define requirements, constraints, and measurable outcomes.
  • Serve as the primary technical contact for assigned opportunities and customer relationships.
  • Lead technical discussions and explain solution capabilities, limitations, and tradeoffs to technical and nontechnical audiences.
  • Design solutions combining appropriate hardware, software, services, and support.
  • Evaluate compatibility, integration, performance, scalability, cybersecurity, lifecycle costs, and operational requirements within the assigned discipline.
  • Prepare and validate solution configurations, bills of materials, technical specifications, and customer quotes.
  • Coordinate with Inside Sales, suppliers, and partners to confirm pricing, licensing, services, availability, and support coverage under company approval processes.
  • Maintain working knowledge of Wildflower’s manufacturer and service partners, capabilities, and technical resources.
  • Engage appropriate specialists to resolve customer needs, validate designs, and address gaps; recommend additional partners when needed.
  • Support Capture Management, Business Development, and Inside Sales with technical responses to requests for information, quotes, and proposals.
  • Plan and deliver technical presentations, product demonstrations, and proofs of concept, coordinating partner resources as needed.
  • Establish evaluation criteria, document results, and communicate limitations before customer commitments are made.
  • Assess customer security, site, procurement, and regulatory requirements; incorporate them into proposed solutions and identify issues needing additional review.
  • Maintain current expertise through hands-on evaluation, manufacturer training, certifications, and ongoing research.
  • Evaluate how AI, automation, and emerging technologies can improve customer solutions in the assigned discipline.
  • Use company-approved AI tools for research, analysis, solution development, and documentation; independently validate outputs and protect customer, company, and government information.
  • Maintain accurate opportunity documentation and provide technical handoffs to implementation, operations, and support teams.
  • Communicate requirements, assumptions, dependencies, and open issues, and assist with technical clarification during delivery.
  • Travel to customer facilities, partner locations, demonstrations, training, and industry events as needed.
  • Perform other duties as assigned in support of Wildflower’s vision, mission, values, and business objectives.
  • Cross-train across Wildflower’s portfolio while serving as the subject matter expert in assigned technology areas.
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