Solutions Architect, Robotics

Wildflower International•Santa Fe, NM

About The Position

Wildflower is seeking a Solutions Architect specializing in robotics to develop solutions for inspection, security, hazardous environments, and industrial operations. The initial focus is the company’s partnership with Ghost Robotics and its Vision 60 platform. Relevant experience may include Ghost Robotics, Boston Dynamics, humanoid robotics, autonomous mobile robots, collaborative robots, manufacturing robotics, or warehouse automation, gained at a manufacturer, systems integrator, or deploying organization. The role calls for practical expertise in areas such as robotic systems integration, autonomy, AI and machine vision, sensors and payloads, manipulation, communications, or fleet management, and the ability to apply that expertise to new platforms. Working with Business Development, customers, and technology partners, the Solutions Architect assesses operational challenges, identifies where robotics can deliver measurable value, and develops solution designs, demonstrations, proofs of concept, and customer quotes. The architect evaluates technical capabilities, safety, integration requirements, and deployment limitations, becomes the subject matter expert for assigned robotics technologies, and helps expand Wildflower’s offerings as the field advances. As Wildflower’s technical expert in an assigned discipline, the Solutions Architect translates customer needs and operational challenges into practical, supportable solutions. The role leads technical discovery, designs solutions, and prepares customer quotes with sales and partner teams, accounting for mission or business objectives, the technical environment, budget, and implementation requirements. It supports established and emerging technologies, maintains knowledge of AI and its applications, and helps customers evaluate technology decisions. Solutions Architects are also expected to cross-train across Wildflower’s full solutions portfolio while serving as the SME in their assigned areas. The position requires an active bachelor’s degree in a relevant technical field or equivalent professional experience, at least five years of relevant technical experience, and the ability to obtain and maintain any clearance and certifications required for assigned work. Travel to customer and partner sites is required as needed. Applicants must be legally authorized to work in the United States; Wildflower does not provide employment visa sponsorship and participates in E-Verify.

Requirements

  • Active bachelor’s degree in a relevant technical field, or equivalent professional experience.
  • At least five years of relevant technical experience, including demonstrated success in customer-facing solution design, presales engineering, systems integration, or a related role.
  • Deep, current expertise in the assigned technology discipline, supported by practical experience evaluating, configuring, integrating, or troubleshooting relevant solutions.
  • Ability to translate customer problems into technical solutions, evaluate alternatives, and determine when specialist expertise is needed.
  • Experience developing technical proposals, solution configurations, bills of materials, and customer quotes, with an understanding of product licensing, services, support, and lifecycle costs.
  • Working knowledge of AI concepts, applications, limitations, and data considerations relevant to the assigned discipline; ability to use AI tools responsibly and verify their outputs.
  • Relevant industry or manufacturer certifications, or equivalent demonstrated technical expertise; ability to obtain and maintain certifications required for the role, customers, or partner programs.
  • Strong written, verbal, and presentation skills; ability to build customer credibility, collaborate across teams, and explain complex technical concepts clearly.
  • Sound judgment, attention to detail, and dependable follow-through.
  • Ability to work independently, manage concurrent opportunities, adapt to changing priorities, and meet deadlines.
  • Proficiency with business productivity, collaboration, technical documentation, and solution configuration tools; ability to learn Wildflower’s CRM, quoting, and enterprise systems.
  • Active DOE or DoD security clearance, or ability to obtain and maintain the clearance required for assigned customer work.
  • Ability and willingness to travel to customer and partner sites as required.
  • Valid driver’s license and a driving record acceptable under company policy when driving is part of the assignment.
  • Legally authorized to work in the United States; employment visa sponsorship is not available.

Nice To Haves

  • Experience with Ghost Robotics, Boston Dynamics, humanoid robotics, autonomous mobile robots, collaborative robots, manufacturing robotics, or warehouse automation.
  • Practical expertise in robotic systems integration, autonomy, AI and machine vision, sensors and payloads, manipulation, communications, or fleet management.

Responsibilities

  • Partner with Business Development to investigate customer pain points, assess existing environments, and define requirements, constraints, and measurable outcomes.
  • Serve as the primary technical contact for assigned opportunities and customer relationships.
  • Lead technical discussions and explain solution capabilities, limitations, and tradeoffs to technical and nontechnical audiences.
  • Design solutions combining appropriate hardware, software, services, and support.
  • Evaluate compatibility, integration, performance, scalability, cybersecurity, lifecycle costs, and operational requirements within the assigned discipline.
  • Prepare and validate solution configurations, bills of materials, technical specifications, and customer quotes; coordinate with Inside Sales, suppliers, and partners to confirm pricing, licensing, services, availability, and support coverage under company approval processes.
  • Maintain working knowledge of Wildflower’s manufacturer and service partners, engage specialists to validate designs and address customer needs or gaps, and recommend additional partners when needed.
  • Support Capture Management, Business Development, and Inside Sales with technical responses to requests for information, quotes, and proposals.
  • Plan and deliver technical presentations, product demonstrations, and proofs of concept; coordinate partner resources, establish evaluation criteria, document results, and communicate limitations before customer commitments.
  • Assess customer security, site, procurement, and regulatory requirements, incorporate them into proposed solutions, and identify issues requiring further review.
  • Maintain technical expertise through hands-on evaluation, manufacturer training, certifications, and research; evaluate how AI, automation, and emerging technologies can improve customer solutions.
  • Use company-approved AI tools for research, analysis, solution development, and documentation; independently validate outputs and protect customer, company, and government information.
  • Maintain accurate opportunity documentation and provide technical handoffs to implementation, operations, and support teams, including requirements, assumptions, dependencies, and open issues; assist with technical clarification during delivery.
  • Travel to customer facilities, partner locations, demonstrations, training, and industry events as needed.
  • Perform other duties in support of Wildflower’s vision, mission, values, and business objectives.
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