Solutions Architect

Ryder Supply Chain Solutions • Coral Gables, FL

20d • $105,000 - $125,000

About The Position

The Solutions Architect serves as the technical lead for delivering technical solutions for new implementations and enhancements to existing customer implementations. The role leads application and integration design, manages internal and external customer requirements, and supports test execution with a cross-functional team to achieve system and operational readiness for go-live. The Solutions Architect delivers technology solutions that meet or exceed design requirements outlined by solution engineers and manages Ryder’s Retail Compliance label program, including building and certifying compliance labels for customer implementations. ZPL proficiency and strong attention to detail are required.

Requirements

• Bachelor’s degree in IT management, supply chain management, computer science, engineering, accounting, business, or a related field.
• At least 3 years of IT solution delivery or implementation experience.
• At least 2 years of experience in Transportation Management and/or Distribution Management Technology.
• Intermediate Transportation Management technologies experience.
• Intermediate Warehouse Management Technologies experience.
• Intermediate System Integration Design experience.
• Beginner Agile Project Management experience.
• Intermediate industry experience.
• Facilitate requirements discussions and troubleshooting among business owners, Ryder customers, and IT development teams, including discussions about supply chain process implementations or improvements for integrated solutions.
• ZPL proficiency.
• Ability to collect information, detect patterns, brainstorm, interpret data, integrate new information, and theorize to solve problems and make decisions.
• Strong documentation skills for business requirements and scope definition.
• Strong client-facing skills and ability to build lasting internal and external customer relationships and generate results through influence.
• Ability to manage multiple projects and/or change requests concurrently, set priorities, and adapt to changing requirements and work conditions.
• High degree of initiative.

Nice To Haves

• At least 2 years of Supply Chain Management experience, including experience with 3PL/4PL.

Responsibilities

• Translate business needs and objectives into requirements and project estimates, and deliver quality technology solutions in response to business needs.
• Document solutions and drive innovative approaches to business challenges.
• Construct data flows between Ryder customers and Ryder applications.
• Plan and support testing, including defect resolution.
• Facilitate the design and configuration of multiple applications in coordination with application teams.
• Manage internal Ryder business and external customer project scope and requirements, evaluate the impact of changes, and escalate delivery risks.
• Provide timely and accurate weekly project status reports.
• Build and certify Retail Compliance labels for customer implementations.
• Perform other duties as assigned.
• May provide leadership, guidance, and performance management for assigned team members and direct reports.

Benefits

• Medical insurance
• Prescription coverage
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off for vacation, illness, and bereavement
• Family and parental leave
• Tax-advantaged 401(k) retirement savings plan
• Position may be eligible for an annual bonus, commission, and/or long-term incentive plan, depending on level and/or type.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level