Solutions Architect

Fastly • San Francisco, NY

20d • Remote

About The Position

Fastly’s Solutions Architect - Delivery provides expert-level technical guidance to customers integrating Fastly products into their application stacks. The role supports customer engagements from service onboarding, configuration migration, traffic go-live, and training, and continues helping customers integrate Fastly services with their applications so they can get the most out of the platform. The team works collaboratively, shares expertise, and supports professional growth toward technical or leadership roles.

This is a remote position open to candidates residing in the Pacific or Mountain time zones. The role requires availability during core business hours and may involve travel as required by the role or requested by the manager. The estimated salary range is $122,280 to $172,632. Starting salary may vary based on experience, skills, qualifications, and location. The role may be eligible for equity and discretionary bonus programs.

Requirements

• Proficiency in CDN and WAF technologies, including configuration, optimization, and troubleshooting.
• Expert knowledge of HTTP and web application implementation.
• Ability to troubleshoot supporting protocols, including TCP/IP, UDP, DNS, and TLS.
• Basic coding knowledge, including having built projects in at least one of Go, JavaScript, or Rust.
• Experience as a customer-facing technical consultant.
• Experience with project management, including analyzing project requirements, designing and documenting a solution, and delivering it to successful completion.
• Experience creating training materials and mentoring junior team members.

Nice To Haves

• Experience in additional programming languages.
• Experience writing and deploying automated testing, ideally on top of continuous integration and continuous deployment systems.
• Experience with infrastructure automation or configuration management systems.

Responsibilities

• Work with new customers to integrate Fastly into their systems during onboarding.
• Design and build technical solutions on Fastly using VCL, Go, Rust, or JavaScript.
• Guide existing customers on additional features and performance tuning.
• Write and present training materials to customers and internal teams.
• Work with Sales Engineers to build proofs of concept for prospective customers.
• Serve as the subject matter expert on the Fastly Delivery and Compute platform.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Family planning support.
• Mental health support and an Employee Assistance Program.
• Life, disability, and accident insurance.
• Flexible Vacation policy.
• Up to 18 days of accrued paid sick leave.
• 401(k) with company match.
• Employee Stock Purchase Program.
• 12 paid local holidays in 2026.
• 12 paid company wellness days in 2026.
• The role may be eligible for equity and discretionary bonus programs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed