Solutions Architect

Alterman, Inc. • San Antonio, TX

21d

About The Position

The Solutions Architect is a senior technical professional responsible for designing network, cloud, and infrastructure solutions and serving as a liaison between business stakeholders and the Technology Department. The role ensures business requirements are incorporated into technical solutions and collaborates with Program Management, operations, and business leaders during early planning for technology initiatives, including new offices and job sites. It identifies requirements spanning Cybersecurity, Infrastructure, Service Desk, Business Applications, Software Development, and Business App Enablement.

The architect designs and documents solutions for networks, Azure and hybrid cloud, servers, virtualization, storage, backup and disaster recovery, endpoints, telephony, printing, and physical security. The position gathers business and technical requirements, estimates costs and timelines, coordinates delivery across Technology teams, ensures designs meet cybersecurity standards, and maintains repeatable architectures and technology readiness processes.

Requirements

• At least 7 years of progressive IT experience, including at least 5 years in network, cloud, or infrastructure engineering and at least 2 years in solution design or architecture.
• Expert communication skills, including the ability to translate between business and technical audiences and present to leadership.
• Deep expertise in enterprise networking, cloud, and infrastructure.
• Ability to lead and influence cross-functional teams without direct authority.
• Advanced knowledge of routing, switching, firewalls, VPN, SD-WAN, and wireless design.
• Advanced knowledge of Azure networking, hybrid identity, and cloud cost management.
• Working knowledge of cybersecurity, end-user support, and enterprise applications.
• Working knowledge of security principles, Zero Trust, and compliance frameworks such as NIST.
• Strong requirements gathering, scoping, and cost estimating skills.
• Strong documentation and diagramming skills, such as Visio or equivalent.
• PowerShell or other scripting proficiency for automation and infrastructure-as-code.
• Excellent time management skills and ability to manage multiple concurrent initiatives.
• Ability to lift up to 40 lbs at times.

Nice To Haves

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field; equivalent combination of education and experience will be considered.
• Microsoft Azure Solutions Architect Expert or Azure Network Engineer Associate certification.
• Cisco CCNP, Cisco Meraki CMNA, or equivalent networking certification.
• Nutanix, VMware VCP, or equivalent virtualization certification.
• TOGAF or ITIL Foundation certification.
• Experience supporting multi-site, construction, or field-based operations.

Responsibilities

• Represent the Technology Department in early planning with Program Management and business teams for new offices, job sites, projects, and business initiatives.
• Lead intake and discovery sessions to capture business, technical, security, and support requirements.
• Develop cost estimates, lead times, and technology budgets for project plans and job costing.
• Translate business objectives into technical requirements, defined scope, and a technology readiness timeline.
• Design LAN, WAN, wireless, and SD-WAN solutions, including ISP circuit selection, cellular and satellite backup, and temporary job-site connectivity.
• Design Microsoft Azure and hybrid cloud solutions, including networking, hosting, identity integration, and cost management.
• Design server, virtualization, storage, backup, and disaster recovery solutions.
• Design endpoint, VoIP and Teams telephony, print, and physical security infrastructure for offices and job sites.
• Maintain reference architectures for permanent offices, field offices, job-site trailers, and data center expansion.
• Develop and maintain requirements, solution designs, network and architecture diagrams, bills of materials, implementation plans, and handoff packages; serve as an escalation point for complex design decisions.
• Identify identity and access requirements, security monitoring and vulnerability management needs, and applicable customer and contractual compliance requirements.
• Determine network hardware, connectivity, wireless coverage, hosting, backup, endpoint management, and physical security requirements.
• Identify device procurement, user onboarding, equipment, ITSM configuration, and field support requirements.
• Assess application access, system integration, licensing, contractual impacts, and configuration management requirements.
• Identify system integration, data, reporting, and automation needs and document requirements for the development team.
• Assess user training and adoption needs and identify necessary business process changes.
• Hand off approved designs to Technology teams with defined tasks, owners, and dates, and track readiness against project milestones.
• Submit and coordinate changes through the Change Management process and escalate risks, dependencies, and gaps.
• Ensure solutions meet Cybersecurity standards, are documented, and are transitioned to the Service Desk before go-live.
• Maintain the technology intake process and readiness checklist; conduct post-implementation reviews and update standards.
• Participate in vendor evaluation, hardware and software purchases, contract review, and technology roadmaps.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior