Solutions Architect

Celonis•Raleigh, NC
•Hybrid

About The Position

As a Solutions Architect on Celonis’s customer programs team, you will help customers integrate their data with the Celonis Platform reliably, securely, and at scale, while enabling insights and actions to flow back into customer systems and AI tools. The role combines implementation consulting, integration engineering, and technical advising, with hands-on work across data ingestion, platform connectivity, identity, security, and governance. You will implement standard extractors and build custom API connectors, support Python-based push ingestion, and connect Celonis to customer lakehouses, enterprise systems, and LLMs. You will also configure writebacks, SSO, and user provisioning; lead technical discovery and document architectures; support customer security reviews; escalate product gaps; and create reusable integration assets. The role is suited to someone early in their career who wants broad exposure to enterprise architecture and modern data and AI integration patterns.

Requirements

  • 2–5 years of experience in a technical, customer-facing role such as solutions engineering, integration or implementation consulting, data engineering, or technical consulting.
  • Hands-on experience with REST APIs and common authentication patterns such as OAuth 2.0, API keys, and tokens; comfort using tools such as Postman to test APIs.
  • Solid programming skills in Python or a similar language and strong SQL skills.
  • Working knowledge of data pipelines and ETL/ELT concepts, including incremental loads, scheduling, and handling large data volumes.
  • Familiarity with identity and access management concepts, including SSO (SAML/OIDC) and SCIM provisioning.
  • Basic understanding of networking and security fundamentals, including TLS and certificates, proxies, firewalls, and VPNs.
  • Ability to explain technical topics clearly to engineers and business stakeholders and manage workstreams across multiple customer projects.
  • Curiosity, ownership, and a hands-on approach to problem solving.
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.

Nice To Haves

  • Experience with SAP data structures, tables, or extraction, such as RFC, ODP, or S/4HANA.
  • Experience with a major cloud platform (AWS, Azure, or GCP) and/or lakehouse platforms such as Databricks, Microsoft Fabric, or Snowflake.
  • Exposure to iPaaS or low-code integration tools such as MuleSoft, Boomi, Workato, or Power Automate.
  • Familiarity with LLMs, AI agents, or MCP.
  • Experience with Docker or Linux server administration.
  • Relevant certifications, such as Celonis, cloud, or SAP certifications.

Responsibilities

  • Install, configure, and troubleshoot Celonis out-of-the-box extractors for SAP ECC and S/4HANA, JDBC databases, and cloud applications such as Salesforce and ServiceNow.
  • Design and build custom REST or SOAP API connectors with Celonis Extractor Builder, including authentication, pagination, rate limits, and incremental loads.
  • Help customers develop Python scripts and pipelines to push data through the Data Ingestion API; advise on formats, scheduling, and error handling.
  • Configure zero-copy data sharing between Celonis and customer lakehouses such as Databricks and Microsoft Fabric, including Delta Sharing, access controls, and data freshness.
  • Configure Action Flows and other writeback integrations to customer systems.
  • Help customers connect Celonis to LLMs and AI agents through MCP, including authentication, permissions, and governance.
  • Configure SSO with identity providers and set up SCIM-based user and group provisioning.
  • Support customer security, privacy, and compliance reviews; explain architecture and data flows and advise on data minimization, pseudonymization, and least-privilege access.
  • Run technical discovery, document integration architectures and requirements, and estimate project effort.
  • Escalate product gaps and bugs with clear, reproducible details and share field feedback to inform the integration roadmap.
  • Create reusable connector templates, scripts, runbooks, and best-practice documentation.

Benefits

  • Restricted Stock Units (RSUs) and merit-based refresh grants for full-time employees.
  • Paid parental leave: 24 weeks for primary carers and 12 weeks for supporting carers.
  • Unlimited PTO in applicable regions and generous PTO globally.
  • Flexible hybrid work model.
  • Learning framework, mentorship programs, and access to a dedicated learning platform.
  • Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
  • Paid time off for annual Impact Days volunteering.
  • Inclusion Think Tank and annual Inclusion Days.
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