About The Position

IEM is seeking a full-time Solutions Architect for its Critical Infrastructure team. The role works with IT leadership and other business units to align technology with business requirements and support the AMI project, including defining AMI solution requirements. The Solutions Architect collaborates with the IT department to coordinate solutions with the AMI project, design and integrate application systems, assess existing systems for improvement opportunities, and monitor the effects of new or upgraded systems on business operations. The role also serves as a utility IT/OT subject matter expert and mentors client Solutions Architects, transferring utility-industry and systems knowledge across Meter-to-Cash, OMS, CIS, MDM, GIS, and regulatory frameworks such as NERC CIP. The position may be based anywhere in the United States, including Puerto Rico, provided the personal office or home-work requirements are met. Work may take place in the field, an office, or a personal office/home depending on project needs. Travel to client sites across the mainland United States or Puerto Rico is required as needed. Daily travel and other expenses are reimbursable under Federal Travel Regulations or DoD Regulations.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or a related area.
  • Five to seven years of IT experience in a similar role.
  • Three to five years of electric utility experience.
  • Experience with Java EE, IBM MQ, relational databases, Oracle SOA Suite 12.x (Orchestration, Mediation, BPEL), Azure DevOps, GitHub repositories, Azure frameworks, Databricks, and data lakes.
  • Experience with AMI technologies, including ISM-band base mesh networks, point-to-multipoint licensed-spectrum radio technologies, and private LTE.
  • Knowledge of the utility application footprint and associated application landscape, including AMI.
  • Hands-on experience with CC&B and Outage Management Systems (OMS).
  • Hands-on experience with AMI and Meter Data Management Systems (MDMS) solutions.
  • Ability to mentor client Solutions Architects and transfer utility-industry and AMI/utility-systems knowledge, including Meter-to-Cash, OMS, CIS, MDM, GIS, and regulatory frameworks such as NERC CIP.
  • Professional proficiency in written and spoken English.

Nice To Haves

  • Extensive experience with IT infrastructure, including virtual servers and VMware, and communications/connectivity infrastructure, including VPN, APN, and VLANs.
  • Strong knowledge of GIS technologies, including Hexagon (Octave) and ESRI.
  • Demonstrated success leading or interfacing with Run Operations groups for operational systems.
  • Spanish-language proficiency.

Responsibilities

  • Establish integration standards and technology platforms that promote efficiency and best practices for utility Meter-to-Cash processes.
  • Lead data strategies for the client IT/OT organization, including data lakes, data warehouses, Databricks, Azure frameworks, and data retention.
  • Implement utility-specific requirements and designs in production using standard industry practices.
  • Serve as a subject matter expert for the utility IT/OT application landscape in coordination with leadership.
  • Mentor internal Solutions Architects on utility operations and systems, transferring knowledge across Meter-to-Cash, OMS, CIS, MDM, GIS, and regulatory requirements such as NERC CIP.
  • Maintain compliance of technical architecture with client IT standards and policies.
  • Support the design, development, testing, and deployment of AMI systems and integrations in alignment with client architecture standards and requirements.
  • Support the direction of data analytics platforms, tools, and associated technologies.
  • Recommend innovative design concepts and technologies.
  • Transfer knowledge to client IT/OT resources on architectural best practices and decisions.
  • Review integration and solution implementation design documents.
  • Adhere to organizational policies and procedures.
  • Execute other duties as assigned.

Benefits

  • 10 paid holidays
  • Vacation pay
  • Sick pay
  • 401(k) plan with matching
  • Company-paid short-term disability (STD) and long-term disability (LTD)
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