Solutions Architect

Celonis • Raleigh, NC

18d • Hybrid

About The Position

Celonis is hiring a Solutions Architect to help customers integrate their data with the Celonis Platform reliably, securely, and at scale, and ensure insights and actions flow back into the systems and AI tools where work happens. As an early-career technical contributor on the customer programs team, this role serves as one of Celonis’s first technical points of contact for customers and combines implementation consulting, integration engineering, and technical advisory work.

The role spans the integration lifecycle: deploying standard extractors; building API connectors and push-based ingestion pipelines; connecting Celonis to customer lakehouses and AI tools; configuring writebacks, single sign-on, and user provisioning; and supporting security and compliance reviews. It also involves technical discovery, documenting architectures and requirements, estimating project effort, escalating product gaps, and creating reusable integration assets and documentation.

Celonis describes itself as a platform for industrializing Enterprise AI. Its Celonis Context Model combines process data, business knowledge, and intelligence to create a living digital twin of an enterprise, helping AI agents, people, systems, and processes work together. The company is headquartered in Munich, Germany, and New York City, USA, and has more than 20 offices worldwide.

Requirements

• 2–5 years of experience in a technical, customer-facing role such as solutions engineering, integration or implementation consulting, data engineering, or technical consulting.
• Hands-on experience with REST APIs and common authentication patterns, including OAuth 2.0, API keys, or tokens; comfort using tools such as Postman to explore and test APIs.
• Solid programming skills in Python or a similar language and strong SQL skills.
• Working knowledge of data pipelines and ETL/ELT concepts, including incremental loads, scheduling, and handling large data volumes.
• Familiarity with identity and access management concepts such as SSO (SAML/OIDC) and SCIM provisioning.
• Basic understanding of networking and security fundamentals, including TLS and certificates, proxies, firewalls, and VPNs.
• Ability to explain technical topics clearly to engineers and business stakeholders and manage workstreams across multiple customer projects.
• Curiosity, ownership, and a hands-on approach to problem solving.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.

Nice To Haves

• Experience with SAP data structures, tables, or extraction, such as RFC, ODP, or S/4HANA.
• Experience with at least one major cloud platform (AWS, Azure, or GCP) and/or lakehouse platforms such as Databricks, Microsoft Fabric, or Snowflake.
• Exposure to iPaaS or low-code integration tools such as MuleSoft, Boomi, Workato, or Power Automate.
• Familiarity with LLMs, AI agents, or MCP.
• Experience with Docker or Linux server administration.
• Relevant Celonis, cloud, or SAP certifications.

Responsibilities

• Install, configure, and troubleshoot Celonis out-of-the-box extractors for SAP ECC and S/4HANA, JDBC databases, and cloud applications such as Salesforce and ServiceNow.
• Design and build custom REST or SOAP API connectors with Celonis Extractor Builder, addressing authentication, pagination, rate limits, and incremental data loads.
• Help customers develop Python scripts and pipelines to push data through the Data Ingestion API, advising on formats, scheduling, and error handling.
• Set up zero-copy data sharing between Celonis and customer lakehouses, including Databricks and Microsoft Fabric, with Delta Sharing, access controls, and data freshness configuration.
• Configure Action Flows and other integration patterns to write data back to customer systems such as SAP, Salesforce, and ticketing tools.
• Help customers connect Celonis with LLMs and AI agents through MCP, including authentication, permissions, and governance.
• Configure SSO using SAML or OIDC with identity providers such as Microsoft Entra ID, Okta, and Ping, and set up SCIM-based user and group provisioning.
• Support customer security, privacy, and compliance reviews; explain Celonis architecture and data flows; and advise on data minimization, pseudonymization, and least-privilege access.
• Conduct technical discovery, document integration architectures and requirements, and estimate project effort.
• Escalate product gaps and bugs with clear, reproducible details and share field feedback to inform the integration roadmap.
• Create reusable connector templates, scripts, runbooks, and best-practice documentation for customers and partners.

Benefits

• Restricted Stock Units (RSUs) for full-time employees and merit-based refresh grants.
• Inclusive parental leave: 24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from the first day of employment.
• Unlimited PTO in applicable regions and generous PTO globally.
• Flexible hybrid work model.
• Learning framework, mentorship programs, and access to a dedicated learning platform.
• Subsidized Wellhub memberships, mental health counseling, and dedicated Wellness Weeks.
• Paid time off to volunteer for community and environmental causes during annual Impact Days.
• Inclusion Think Tank and annual Inclusion Days.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level