Solutions Architect, Integrations (US/CA)
About The Position
Sardine is hiring a Solutions Architect, Integrations to join its Integrations Team. The role manages end-to-end integrations, translates technical requirements into solutions, and supports successful deployments of fraud and compliance products. It is a hands-on position involving close collaboration with clients and internal teams to deliver practical, scalable solutions in a fast-paced environment. The role leads client onboarding and implementation projects, develops and maintains integration documentation, evaluates technical and functional requirements, and designs solutions based on Sardine’s products and platform capabilities. It also involves understanding customer business problems and success criteria and sharing customer-informed product feedback with internal stakeholders. The position is remote within the United States or Canada; employees must maintain a home base in the country where they are hired.
Requirements
- At least 7 years of hands-on experience in an implementation manager, integrations engineer, technical account manager, solution architect, or systems analyst role, working with multiple internal and external technical teams.
- At least 3 years of B2B SaaS experience in a relevant domain such as payments, fraud, risk, or compliance.
- Excellent written and verbal communication skills, including the ability to explain complex technical and business concepts to technical and non-technical audiences.
- Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion.
- Advanced experience with SQL querying and JSON payload analysis.
- Experience with API specifications such as OpenAPI, web development, and writing scripts to build internal tools; examples include Bash, Python, SQL, Ruby, Golang, and Postman.
Responsibilities
- Lead implementation and integration efforts for fraud and compliance products.
- Work closely with clients and provide end-to-end support during onboarding to set clients up for success.
- Own APIs, SDK documentation, integration guides, and support documents.
- Analyze clients’ technical and functional requirements and design solutions based on a deep understanding of Sardine’s systems and product capabilities.
- Manage implementation projects, including monitoring quality, managing timelines, mitigating risks, and driving deliverables.
- Develop a deep understanding of customers’ business problems, technical requirements, and success criteria to provide solutions using Sardine’s technology.
- Provide product feedback to internal stakeholders based on direct customer experience.
Benefits
- Generous compensation in cash and equity.
- Early exercise for all options, including pre-vested options.
- Remote-first culture; work from anywhere within the country of hire.
- Flexible paid time off and a year-end break.
- Health insurance, dental coverage, and vision coverage for employees and dependents in the United States and Canada.
- 4% matching in 401(k) or RRSP in the United States and Canada.
- MacBook Pro delivered to your door.
- One-time stipend to set up a home office.
- Monthly meal stipend.
- Monthly social meet-up stipend.
- Annual health and wellness stipend.
- Annual learning stipend.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
