About the position
Forte is seeking an experienced and detail-oriented Solutions Architect for their Customer Success team. The ideal candidate will work alongside internal teams and be responsible for the technical relationship with strategic customers. They will play a key role in ensuring customer success by assisting with platform integration and providing technical solutions. The Solutions Architect will collaborate with various teams, communicate market needs to the product team, and contribute to the future offerings of Forte's platform. This role requires strong communication skills, technical expertise in gaming and blockchain technologies, and a passion for driving the technical experience of developers.
Responsibilities
- Collaborate with internal teams on all stages of customer adoption
- Educate potential customers on Forte's offerings and integration process
- Design and deliver technical solutions to meet business and product requirements
- Act as a trusted technical advisor for customers
- Contribute to educational content, samples, and tools for adoption of Forte's offerings
- Document and deliver best practices in security, scalability, and efficiency
- Provide market feedback to product teams for roadmap and strategic planning
Requirements
- 5+ years engineering experience with web-based technologies
- Deep technical experience in gaming or blockchain technologies
- Client or customer facing experience
- Strong verbal and written communication skills, relaying technical information clearly and concisely
- Passion and empathy to drive and continually improve the technical experience of our developers
- A natural curiosity about technology, and a proven ability to independently learn
- Awareness of the landscape related to blockchain technology, assets, services, and tools
- A passion for gaming and the games industry
Benefits
- Collaborative and fast-paced work environment
- Opportunity to work with a wide range of problem spaces including gaming, blockchain, and economics
- Strong emphasis on communication skills and technical education
- Exposure to multiple technologies and the opportunity to design and communicate technical solutions
- Ability to contribute to the shaping of Forte's platform offerings
- Opportunity to provide market feedback and collaborate with product teams
- 5+ years of engineering experience with web-based technologies
- Deep technical experience in gaming or blockchain technologies
- Client or customer facing experience
- Strong verbal and written communication skills
- Passion and empathy for improving the technical experience of developers
- Curiosity and ability to independently learn
- Awareness of blockchain technology, assets, services, and tools
- Passion for gaming and the games industry
- Bonus: Passion for Web3 ecosystems and blockchain games
- Bonus: Experience in a technical role, delivering a shipped game
- Bonus: Experience with decentralized applications, financial services, Rust, or AWS
- Bonus: Experience as a Developer Relations or Sales Engineer professional
- Bonus: Educational background and/or degrees in STEM