Solutions Analyst

Doggett Industries • Houston, TX

1d • Onsite

About The Position

The Solutions Analyst configures and builds solutions on business platforms and tools, extending their functionality to support evolving needs across the sales organization. The role focuses on hands-on solution building, including platform configuration, lightweight automation, and data integration, rather than extensive process discovery and documentation. The Analyst learns new platforms quickly and applies technical judgment to implement working solutions. Reporting to the Director of Digital Process Automation, the role serves as a technical bridge between business stakeholders and IT and contributes hands-on configuration and lightweight development to digital transformation initiatives.

The position is based in corporate offices. It involves daily use of computers and tablets and may include moderate outdoor exposure depending on the task. Occasional travel may be required as needed. Essential duties must be performed efficiently and accurately, with or without reasonable accommodation, and without creating a significant safety threat to the employee or others.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience such as bootcamp training or self-taught projects.
• 0–2 years of experience building or configuring solutions on business software platforms, such as CRM or workflow tools.
• Basic proficiency in Python or PowerShell for scripting and automating data tasks.
• Demonstrated ability to learn new platforms and tools independently and apply them to solve business problems.
• Strong problem-solving skills and a hands-on, build-first mindset.
• Effective communication skills, including the ability to translate business requirements into technical configuration.
• Attention to detail and commitment to clean, maintainable configuration and documentation.
• Ability to perform essential duties efficiently and accurately, with or without reasonable accommodation, and without causing a significant safety threat to self or others.

Nice To Haves

• Exposure to data warehousing platforms such as Databricks or Snowflake.
• Familiarity with APIs and basic data integration concepts.

Responsibilities

• Configure and customize features, workflows, and automations within business platforms, such as CRM and sales lifecycle management tools, to meet defined requirements.
• Learn new or unfamiliar platforms and use available tools, low-code/no-code builders, and APIs to configure solutions.
• Write basic Python or PowerShell scripts to automate repetitive tasks, data transfers, and reporting.
• Assist with integrating and transforming data across systems, including data warehousing platforms such as Databricks.
• Diagnose and resolve configuration and platform issues, escalating complex problems to the Enterprise Architect or IT as needed.
• Translate stakeholder business requirements into configured, working solutions and document configurations for maintainability.
• Identify opportunities to extend or improve platform configurations as business needs evolve.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level