Solutions AI Product Manager

Apple • Cupertino, CA

2d

About The Position

Apple’s Global Sourcing and Supply Management (GSSM) Solutions & Strategy team builds and manages internal systems and tools that help manage costs, supply, and supply-chain intelligence. The team’s applications support Apple product manufacturing from prototype through announcement and beyond, and are used by employees and partners managing supply, cost, and bills of materials across products and regions. Users include global supply managers, material program managers, operations finance, legal teams, suppliers, and contract manufacturers.

The Senior Product Manager will guide product strategy, roadmaps, and execution for software that streamlines analysis and decision-making. The role focuses on creating intuitive experiences that use large language models and agentic technologies, including MCP, to improve supply-chain work. The product manager will work closely with AI engineers, designers, software developers, stakeholders, and users, using user research and data analysis to identify priorities, delivering iterative improvements, and taking ideas from concept through production and scale. The role requires practical AI product experience and will contribute to the next generation of GSSM AI capabilities.

Requirements

• Bachelor’s degree.
• At least 3 years of professional experience in product management, technical support, or another customer-facing technical role.
• Hands-on experience contributing to AI products, such as LLM-powered tools, agents, or MCP-based integrations, through professional work, internal projects, or significant self-directed work.
• Strong product mindset and habit of starting from user problems before choosing solutions.
• Ability to turn user feedback, support trends, and data into clear problem statements and priorities.
• Clear written and verbal communication, including the ability to explain technical ideas to non-technical audiences.
• Ability to work with engineers and designers, discuss tradeoffs respectfully, and choose between competing needs.

Nice To Haves

• Experience defining or contributing to a product vision, strategy, or roadmap.
• Experience writing use cases, user stories, or requirements for design and engineering teams.
• Familiarity with user research, usability testing, or product analytics.
• Experience building and testing AI workflows involving agents, prompt design, evaluation, or tool and MCP integrations.
• Track record of shipping features or improvements that users found intuitive and delightful.
• Comfort presenting product decisions and progress to stakeholders and leadership.
• Background working directly with end users, such as in retail, support, or field roles, demonstrating understanding of user pain points.
• Interest in learning supply-chain processes and consumer product design and becoming deeply familiar with them; prior experience is not required.

Responsibilities

• Lead product strategy, roadmap, and execution for products that streamline analysis and drive decisions.
• Create intuitive AI-powered experiences, including agentic experiences leveraging large language models and MCP technologies.
• Work cross-functionally with AI engineers, designers, software developers, stakeholders, and users to build impactful software products.
• Use user research, user feedback, support trends, and data analysis to identify problems and set priorities.
• Deliver features iteratively and continuously improve products and processes.
• Take product ideas from concept through production and scale.
• Help advance AI capabilities that improve efficiencies in supply-chain management.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior