Solutions AI Product Manager

Apple • Cupertino, CA

1d

About The Position

Apple’s Global Sourcing and Supply Management (GSSM) Solutions & Strategy team builds and manages internal systems that help Apple manage supply, costs, and supply-chain decisions. The Solutions AI Product Manager will own product strategy, roadmap, and execution for products that streamline analysis and decision-making, creating intuitive experiences that use the capabilities of frontier large language models while remaining approachable and powerful.

The role partners closely with AI engineers, designers, software developers, and stakeholders to build software products, including agentic experiences. It emphasizes user research and data analysis, rapid iterative delivery, and continuous product and process improvement. The position is expected to take ideas from concept through production and scale.

GSSM supports production of Apple products across product lines and regions. Its applications are used by teams managing supply, cost, and bills of materials, and serve a cross-functional user community that includes global supply managers, material program managers, operations finance, legal teams, suppliers, and contract manufacturers. The role will help expand GSSM’s AI capabilities, including solutions using MCP and agentic technologies, to improve supply-chain management and affect Apple’s ability to deliver products at scale.

Requirements

• Bachelor’s degree.
• At least 3 years of professional experience in product management, technical support, or another customer-facing technical role.
• Hands-on experience contributing to AI products, such as LLM-powered tools, agents, or MCP-based integrations, through professional work, internal projects, or significant self-directed work.
• A strong product mindset and practice of starting from user problems before selecting solutions.
• Ability to turn user feedback, support trends, and data into clear problem statements and priorities.
• Clear written and verbal communication, including explaining technical ideas to non-technical audiences.
• Ability to work with engineers and designers, discuss tradeoffs respectfully, and choose between competing needs.
• Experience defining or contributing to a product vision, strategy, or roadmap.
• Experience writing use cases, user stories, or requirements for design and engineering teams.
• Familiarity with user research, usability testing, or product analytics.
• Experience building and testing AI workflows involving agents, prompt design, evaluation, or tool and MCP integrations.
• A track record of shipping features or improvements that users found intuitive and delightful.
• Comfort presenting product decisions and progress to stakeholders and leadership.

Nice To Haves

• A background working directly with end users, such as in retail, support, or field roles, demonstrating an understanding of user pain points.
• Interest in learning supply-chain processes and consumer product design and becoming deeply familiar with them; prior experience is not required.

Responsibilities

• Own product strategy, roadmap, and execution for products that streamline analysis and decision-making.
• Create intuitive AI-powered user experiences that make effective use of large language models.
• Partner with AI engineers, designers, software developers, stakeholders, and users to build impactful software products, including agentic experiences.
• Use user research, user feedback, support trends, and data analysis to define problems and prioritize product work.
• Deliver features iteratively and continuously improve products and processes.
• Take product ideas from initial concept through production and scale.
• Help drive the next generation of AI capabilities within GSSM, including solutions involving MCP and agentic technologies.
• Present product decisions and progress to stakeholders and leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior