Product Manager, AI Solutions

Chadwick Martin Bailey Inc.•Boston, MA

1d•$102,000 - $120,000•Hybrid

About The Position

At CMB, the application of Behavioral Psychology and Advanced Analytics underpins our approach to uncovering deep consumer insights that help our clients make decisions with confidence. Intelligent Signals, CMB's AI-powered market intelligence platform, is an important new extension of that approach, combining multi-channel signal ingestion, an AI agent layer, and insight orchestration to help clients act on market signals faster and with more confidence. Working on the Applied Innovation team and closely with CMB’s VP of Applied Innovation, the Product Manager will help shape the product vision and strategy, and will own product requirements, the roadmap, and go-to-market execution for Intelligent Signals as it grows from its first client deployment into a scalable, sellable CMB product. This includes defining requirements and priorities, packaging the product for repeatable delivery across clients, and partnering with Sales and Client Services to bring the product to market. Technical architecture and engineering are led by PD&I and third-party development partners, with the Product Manager representing client and market needs in those decisions. The Product Manager will spend most of their time on Intelligent Signals and the remaining time supporting broader CMB product management needs for AI Solutions. This position offers the opportunity to help lead a new growth area for CMB and shape how its AI products are built, packaged, and brought to market, working at the intersection of applied AI, market research, and client strategy with broad exposure across the CMB organization. This position reports to the VP of Applied Innovation and works collaboratively with other teams, including, but not limited to, Product Development & Innovation (PD&I), Advanced Analytics & Data Strategy, Growth Strategy, individual client-facing project teams, and third-party development partners. This role can be hybrid in Boston, or remote in the US.

Requirements

Bachelor's degree in Business Administration, Marketing, Computer Science, a related field, or equivalent work experience
3–5 years of experience in product ownership or product management, with a track record of successfully taking products to market, ideally for B2B data, analytics, or insights products
Experience defining product requirements, managing a backlog, and working with sales and client teams to shape a roadmap
Experience supporting go-to-market for B2B products, including positioning, sales enablement, and client demos
Familiarity with AI-powered products (e.g., LLM-based agents or natural language processing), enough to discuss capabilities and tradeoffs with technical partners
Comfort working with data and dashboards, and translating signal and analytics output into client-facing value
Outstanding written and verbal communication skills, with strong presentation skills
Demonstrated ability to partner across teams (Sales, Marketing, Client Services, Engineering, Data Science) and influence without direct authority
Capable of being creative while analytically evaluating challenges to develop client-focused solutions; strong problem-solving and decision-making skills
Demonstrated ability to use data and metrics to support decisions and build business cases
Proven ability to manage multiple, competing priorities simultaneously in a fast-paced environment
Ability to think strategically and execute methodically
Willingness to roll up your sleeves and do whatever is necessary; general manager/owner mentality

Nice To Haves

Exposure to APIs, system integrations, or data pipelines a plus (technical architecture is led by PD&I and development partners)
Experience with multi-tenant or configurable software products a plus

Responsibilities

Serves as the day-to-day product owner, single point of contact, and subject matter expert for Intelligent Signals' functionality, requirements, roadmap, and market alignment
Translates client needs and platform capabilities into clear product and functional requirements, and owns backlog prioritization against short- and long-term goals
Gathers and prioritizes ongoing input from Sales, Growth Strategy, Client Services, PD&I, and external clients, and owns the feedback loop that turns it into product priorities
Defines and tracks product success metrics, including user value (e.g., client adoption, usage, satisfaction, and output quality) and business value (e.g., revenue, renewals, and margin), and monitors performance post-launch
Writes and maintains market and functional requirements documentation for Intelligent Signals, partnering with technical leads on technical specifications and ensuring clear communication between business and development teams
Shapes the product vision, strategy, and roadmap in partnership with the VP of Applied Innovation, and documents and communicates them across CMB
Assesses market impact, competitive context, and buyer needs to inform the product's future direction
Leads go-to-market execution with Practice Leaders and Account Directors, translating Intelligent Signals' capabilities into client-facing positioning, demos, proposal content, and pitch materials
Develops and facilitates ongoing training on Intelligent Signals for internal teams, including competitive context and relevant industry developments
Aligns sales tools and the sales process to how clients evaluate and buy an AI-powered intelligence product
Co-designs and facilitates the move from a single-client deployment to a repeatable, sellable product, including onboarding, client configuration, and ongoing support processes
Proactively identifies and helps resolve issues that could impair Intelligent Signals' ability to scale or meet its strategic, financial, or operational objectives
Represents client and market requirements as PD&I and third-party development partners determine which parts of the architecture are reusable across clients versus client-specific
Builds enough working knowledge of the platform (signal sources, AI agents, and analytics) to explain it credibly to clients and understand how technical constraints affect scope, cost, and timeline
Supports product management activities across CMB's broader product portfolio as needed, consistently applying rigor and process
Maintains a strong working knowledge of CMB's products, methodologies, and the industries CMB serves
Researches and analyzes competitor products, positioning, and pricing relevant to CMB's portfolio
Collaborates with other functions and CMB leadership on a shared vision across products and solutions
Identifies and implements new ways for the product function to add value or streamline how CMB approaches product-related business issues
Translates individual client needs into longer-term product enhancements that can be leveraged across multiple clients and programs
Takes advantage of training and development opportunities
Contributes to a team and/or committee for ongoing CMB initiatives
Participates in peer reviews in a timely manner
Plans and executes initiatives, as assigned
Provides prompt, courteous, and exemplary service to all internal and external customers, consistent with CMB's values
Partners with colleagues across the ITA Enterprise to stay current on opportunities for cross-company collaboration