Solution Manager - Revenue Cycle
About The Position
The Solution Manager owns and evolves healthcare technology solutions from concept through delivery. The role helps shape product strategy, roadmap execution, and solution innovation focused on revenue cycle modernization, workflow optimization, and AI-enabled solutions. It calls for strong product management skills combined with healthcare and revenue cycle expertise, and involves partnering with clients, operational leaders, and engineering teams to deliver scalable solutions that improve financial performance, operational efficiency, and client outcomes. The position also supports go-to-market activities and solution adoption, and serves as a subject matter resource on healthcare operations, revenue cycle workflows, and industry trends. The role may require travel up to 20% based on business needs and additional or irregular hours as needed. It requires following security policies to safeguard company and client information and sitting and viewing a computer screen for extended periods.
Requirements
- Bachelor's degree or equivalent experience.
- At least 4-6 years of relevant work experience.
- Healthcare industry experience.
- Experience partnering with software engineering teams to deliver technology solutions.
- Willingness to travel up to 20% based on business needs.
- Willingness to work additional or irregular hours as needed.
- Ability to sit and view a computer screen for extended periods.
Nice To Haves
- Revenue cycle management experience, including claims, billing, reimbursement, or denial management.
- Experience modernizing healthcare technology platforms or workflows.
- Experience with automation, AI-enabled solutions, or intelligent workflow technologies.
- Knowledge of EHR ecosystems, interoperability, and healthcare operations.
- Post-acute care experience.
Responsibilities
- Define and prioritize solution roadmaps based on market needs, client feedback, and business goals.
- Translate client and market requirements into product capabilities and actionable development priorities.
- Partner with Engineering to deliver innovative, scalable healthcare solutions.
- Drive initiatives focused on revenue cycle modernization, automation, and operational efficiency.
- Identify opportunities to use AI, intelligent workflows, and automation to improve business and client outcomes.
- Collaborate with clients and internal stakeholders to shape future-state product strategy.
- Support go-to-market activities and solution adoption.
- Serve as a subject matter resource for healthcare operations, revenue cycle workflows, and industry trends.
- Use AI tools and platforms to improve decision-making, efficiency, and product outcomes.
- Perform other job duties as assigned.
- Work in accordance with applicable security policies and procedures to safeguard company and client information.
Benefits
- Medical and prescription drug benefits
- Dental benefits
- Vision benefits
- Employee Assistance Program (EAP) mental health support
- Paid time off
- 13 paid holidays
- 100% vested 401(k) retirement plan
- Educational assistance up to $2,500 per year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
