Solution Engineer Senior

American Electric Power • Gahanna, OH

4d • $87,633 - $109,543

About The Position

The Solution Engineer is part of a larger team delivering high-quality technology solutions to the business. The role designs, develops, installs, and supports software solutions that meet internal architecture, development, design standards, and best practices. It involves modifying, implementing, and troubleshooting software applications; participating in testing through test review, analysis, witnessing, and certification; and working within a Waterfall or Agile framework. The position collaborates closely with Project Management, Business Analyst, and Infrastructure job families.

Requirements

• Bachelor's degree in computer science, engineering, or a related technical field is required.
• Five years of relevant work experience is required; an equivalent combination of education and related experience may be considered.
• Preferred: 5+ years of enterprise application development and support experience.
• Strong SQL Server reporting development and performance tuning skills.
• Experience with C# and .NET applications.
• Experience with Entra ID (Azure AD), SSO, OAuth, OIDC, and SAML.
• Experience with REST APIs, web services, IIS, certificates, OData, SQL Server Management Studio, PowerShell, and system/database integrations.
• Strong verbal and written communication skills, with the ability to work effectively with end users and technical teams.
• Ability to independently manage technical problems and deliver solutions from concept through implementation.
• Proven ability to work across vendors and cross-functional teams.

Nice To Haves

• Experience with Claude, GitHub, Jira, CI/CD pipelines, Oracle WebLogic, automated testing, and APIs.
• Critical thinking, urgency, and attention to detail to support real-time operations.
• Experience in the electric utility industry or another regulated environment, including understanding of utility business processes.
• Experience with application upgrades, migrations, and vendor implementations.

Responsibilities

• Collaborate with Technology Project Managers, Architects, and business stakeholders throughout the software development lifecycle, including requirements analysis, technical design, development, testing, implementation, and production support.
• Develop and support integrations, upgrades, and administration for one or more enterprise application suites.
• Diagnose complex production incidents, identify root causes, and implement sustainable corrective solutions within SLAs.
• Produce and maintain technical documentation covering application architecture, interfaces, dependencies, support procedures, and solution designs.
• Support Business Analysts and business stakeholders in creating and executing system test cases.
• Build collaborative working relationships across IT and business teams, system integrators, vendors, and job families to accomplish complex goals.
• Design, modify, develop, implement, and troubleshoot software applications; support or install software applications.
• Participate in software testing through test review and analysis, test witnessing, and certification.

Benefits

• Base salary
• Annual bonus
• Long-term incentive
• 401(k) match
• AEP Pension
• Comprehensive benefits package designed to support and enhance employees' overall well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Senior