Senior Sales Solution Engineer

Hyland • ,

24d • $125,707 - $138,358 • Remote

About The Position

The Senior Sales Solution Engineer provides technical and industry expertise to sales teams and customers throughout the pre-sales process. The role serves as technical lead for complex customer engagements, using solutions knowledge, industry insight, and best practices to develop solution strategies that build customer confidence and accelerate deals. This position requires a consultative approach, problem-solving ability, and clear communication of complex concepts to a range of audiences. It is a remote role in the USA and may be considered for future opportunities where no immediate opening is available.

Requirements

• Bachelor's degree in a related field such as Management Information Systems or Computer Science, or an equivalent combination of education and experience sufficient to perform the principal duties.
• Significant experience in technical sales and relevant industry or technology.
• Experience with Enterprise Content Management (ECM) and general software implementation methodologies.
• Ability to work in a fast-paced, deadline-driven environment and manage projects to completion.
• Ability to develop and deliver engaging, informative, and compelling presentations.
• Strong written and verbal communication skills, with the ability to communicate clearly and appropriately for the subject and audience.
• Ability to establish rapport, gain trust, build consensus, and collaborate across teams and organizational areas.
• Self-directed, with a strong drive to learn and stay current professionally.
• Strong collaboration skills.
• Ability to travel up to 60%.

Nice To Haves

• Extensive knowledge of solution strategies and industry verticals, including ability to lead complex, enterprise-level customer engagements throughout the pre-sales process.
• Experience preparing detailed internal documentation and technical RFP responses with strong attention to accuracy.
• Experience presenting enterprise software solutions at trade shows, conferences, and industry events.
• Proven ability to mentor, coach, and provide feedback to team members in a pre-sales or solution engineering team.
• Experience collaborating with development and global services teams to support solution enhancements and smooth customer-engagement transitions.

Responsibilities

• Lead technical aspects of complex customer engagements, including pre-sales meetings, identifying technical requirements, and developing solution strategies.
• Create and present proposed-solution demonstrations to customer stakeholders to secure validation and decision-maker buy-in.
• Coordinate with global services to transition key information, remain involved through the handoff, and prepare internal documentation reflecting solution-strategy activity.
• Prepare technical responses to Requests for Proposals (RFPs), identify opportunities to improve internal efficiency, and stay current on best practices, market trends, and emerging technologies.
• Present at trade shows, conferences, and industry events as a representative of Hyland's solutions.
• Mentor, coach, train, and provide feedback to team members.
• Partner with development teams to support solution enhancements and contribute to the growth and technical capabilities of the pre-sales organization.

Benefits

• Career development resources
• Wellbeing programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior