Senior Sales Solution Engineer

Hyland • ,

4d • $125,707 - $138,358 • Remote

About The Position

The Senior Sales Solution Engineer is responsible for providing technical and industry expertise to the sales team and customers throughout the pre-sales process. This role serves as the technical lead for complex customer engagements — applying deep solutions knowledge, industry insight, and best practices to design and deliver compelling solution strategies that drive customer confidence and accelerate deal momentum.
This is a role for someone who thrives at the intersection of technology and sales — bringing a consultative approach, a passion for problem-solving, and the ability to communicate complex concepts clearly and persuasively to a wide range of audiences.

Requirements

• Bachelor's degree in a related field such as Management Information Systems or Computer Science — or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job — with significant experience in technical sales and relevant industry or technology.
• Experience with Enterprise Content Management (ECM) and general software implementation methodologies — with the ability to thrive in a fast-paced, deadline-driven environment and manage projects to completion.
• Demonstrated ability to develop and use engaging, informative, and compelling presentation methodologies — with the ability to speak and write with ease, clarity, and impact using a communication style appropriate to the subject and the audience.
• Demonstrated ability to establish rapport and gain the trust of others — effective at gaining consensus and collaborating successfully within teams and across other areas of the organization.
• Self-directed with a strong drive to learn and stay current professionally — with strong collaboration skills and up to 60% travel time required.

Nice To Haves

• Extensive knowledge of solution strategies and industry verticals — with the ability to act as a technical lead for complex, enterprise-level customer engagements throughout the pre-sales process.
• Experience composing detailed internal documentation and technical RFP responses — with strong attention to accuracy and the ability to fully capture all activity related to the solution strategy.
• Experience presenting at trade shows, conferences, and industry events — serving as a knowledgeable and compelling representative of enterprise software solutions to key stakeholders.
• Proven ability to mentor, coach, and provide feedback to team members — contributing to the overall growth and technical capabilities of a pre-sales or solution engineering team.
• Experience collaborating with development and global services teams — supporting solution enhancements and ensuring seamless transitions throughout the customer engagement lifecycle.

Responsibilities

• Act as the technical lead for complex customer engagements — applying extensive knowledge of solutions and industry verticals to lead pre-sales meetings, identify technical requirements, and formulate winning solution strategies.
• Create and present demonstrations of proposed solutions to key customer stakeholders — applying solutions knowledge, experience, and best practice expertise to secure validation and buy-in from decision-makers.
• Coordinate meetings with global services to transition key information — remaining actively involved in the process to ensure a seamless customer handoff and composing internal documentation that fully reflects all activity related to the solution strategy.
• Provide technical responses for Requests for Proposals (RFPs) — taking proactive measures to identify and improve internal efficiencies while remaining current on best practices, market trends, and emerging technologies.
• Present at trade shows, conferences, and industry events — serving as a knowledgeable and compelling representative of Hyland's solutions to external audiences and key customer stakeholders.
• Mentor, coach, train, and provide feedback to team members — partnering with development in support of solution enhancements and contributing to the overall growth and technical capabilities of the pre-sales organization.

Benefits

• 30% commission on top of base pay

What This Job Offers

• Job Type: Full-time
• Career Level: Senior