Solution Engineer Senior

American Electric Power • Gahanna, OH

3d

About The Position

The Solution Engineer is part of a team delivering high-quality technology solutions to the business. The role designs, develops, installs, supports, and troubleshoots software solutions in compliance with internal architecture, development, and design standards. The engineer participates in software testing and works within Waterfall or Agile teams, collaborating closely with Project Management, Business Analyst, Infrastructure, and other Technology and Business teams.

The position contributes throughout the software development lifecycle, from requirements analysis and technical design through development, testing, implementation, and production support. It also supports enterprise application integrations, upgrades, administration, and incident resolution, and maintains technical documentation. The role requires a bachelor's degree in computer science, engineering, or a related technical field, and five years of relevant work experience; an equivalent combination of education and related experience may be considered.

Requirements

• At least 5 years of relevant work experience; an equivalent combination of education and related experience may be considered.
• Bachelor's degree in computer science, engineering, or a related technical field, or an equivalent combination of education and related experience.
• Strong SQL Server reporting development and performance tuning skills.
• Experience with C# and .NET applications.
• Experience with Entra ID (Azure AD), SSO, OAuth, OIDC, and SAML.
• Experience with REST APIs, web services, IIS, certificates, OData, SQL Server Management Studio, PowerShell, and system/database integrations.
• Critical thinking, urgency, and attention to detail in support of real-time operations.
• Strong verbal and written communication skills, with the ability to work effectively with both end users and technical teams.
• Ability to independently manage technical problems and deliver solutions from concept through implementation.
• Proven ability to work across vendors and cross-functional teams.

Nice To Haves

• Experience with Claude, GitHub, Jira, CI/CD pipelines, Oracle WebLogic, automated testing, and APIs.
• Experience in the electric utility industry or another regulated environment, including understanding of utility business processes.
• Experience with application upgrades, migrations, and vendor implementations.

Responsibilities

• Collaborate with Technology Project Managers, Architects, and Business Stakeholders throughout the software development lifecycle, including requirements analysis, technical design, development, testing, implementation, and production support.
• Develop and support integrations, upgrades, and administration for one or more enterprise application suites.
• Diagnose complex production incidents, determine root causes, and implement sustainable corrective solutions within SLAs.
• Produce and maintain technical documentation, including application architecture, interfaces, dependencies, support procedures, and solution designs.
• Support Business Analysts and business stakeholders in creating and executing system test cases.
• Build collaborative relationships across IT and Business teams, system integrators, vendors, and job families to accomplish complex goals.
• Design, modify, develop, implement, and troubleshoot software applications, and participate in software testing, review, witnessing, and certification.

Benefits

• Annual bonus
• Long-term incentive
• 401(k) match
• AEP Pension
• Comprehensive benefits package designed to support and enhance employees' overall well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Senior