Solution Engineer - ValueOps

Broadcom • USA-OH-Remote Location, MA

17d • Remote

About The Position

Broadcom Software is hiring a Solution Engineer for its Agile Operations Division, supporting ValueOps. This senior domain specialist role partners with large enterprise customers to help them realize value and business outcomes from enterprise portfolio planning and agile management solutions. The role involves understanding customer business requirements and translating them into solution, application, and process designs for complex technology environments. It also works closely with customer stakeholders and internal teams to support customer satisfaction, communication, and account relationships.

The Solution Engineer leads strategic and tactical customer engagements, builds relationships across IT and business organizations, helps customers evaluate and adopt solutions, and presents demonstrations, proofs of value, and adoption roadmaps. The position collaborates with Sales, R&D, Services, Management, and other domain specialists to align technology, architecture, and product roadmaps. Broadcom describes its work environment as flexible and remote, and highlights opportunities to develop leadership experience and work with enterprise software experts.

Broadcom Software develops enterprise software for complex technology environments. Its Agile Operations Division offers ValueOps, Automation, and NetOps solutions to help organizations transform operating models, drive innovation, and achieve operational excellence.

The position offers a discretionary annual bonus, potential new-hire and annual equity awards, and a benefits package that includes medical, dental, and vision plans; 401(k) participation with company matching; an employee stock purchase program; an Employee Assistance Program; company-paid holidays; paid sick leave and vacation; and leaves of absence in accordance with applicable laws.

Requirements

• Bachelor’s degree and 12 or more years of related experience, or a master’s degree and 10 or more years of experience, in a technology- or business-related discipline.
• Strong background in Project and Portfolio Management, FinOps, Infrastructure Portfolio Management, and agile management solutions such as Clarity, Planview, Jira, ServiceNow, and Apptio.
• Understanding of agile frameworks such as SAFe.
• Ability to understand customer business problems and clearly formulate and articulate software solutions.
• Ability to interact with business users, discuss and document business requirements, and translate them into a working application.
• Broad understanding of business and IT management.
• Strong presentation skills, including software demonstration skills.
• Excellent interpersonal and communication skills.

Responsibilities

• Perform value alignment with strategic customers.
• Build relationships across customer or partner IT and business organizations to understand, document, and share knowledge of portfolio management, agile transformation, challenges, and potential project impacts.
• Engage early in customer decision-making processes, including idea and conceptual stages.
• Identify and lead adoption activities with key customers.
• Maintain account opportunity, engagement, and adoption information.
• Manage and direct team members within assigned accounts.
• Maintain an understanding of Agile Operations Division capabilities and products across the portfolio.
• Maintain functional and technical understanding of the ValueOps domain.
• Maintain understanding of third-party solutions and tools related to the domain.
• Perform demonstrations and proofs of value for PPM and agile solutions.
• Present solution and adoption roadmaps to customers.
• Collaborate with Sales, R&D, Services, and Management stakeholders to support consistency across solutions, technology, architecture, and roadmaps in assigned customers.
• Collaborate with other domain members in the territory to share knowledge and develop a 360-degree understanding of assigned accounts.
• Collaborate in defining and executing account marketing activities.

Benefits

• Discretionary annual bonus
• Competitive new-hire equity grant and opportunity for annual equity awards
• Medical, dental, and vision plans
• 401(k) participation with company matching
• Employee Stock Purchase Program (ESPP)
• Employee Assistance Program (EAP)
• Company-paid holidays
• Paid sick leave and vacation time
• Paid Family Leave and other leaves of absence in accordance with applicable laws
• Flexible remote work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior