Solution Engineer (Pre-Sales) – Data Foundation (MuleSoft & Informatica)

Salesforce • Chicago, NY

17d • Hybrid

About The Position

Salesforce is seeking several Pre-Sales Solution Engineers to join their Data Foundation Pre-Sales Solution Engineering team. This team is crucial for the growth of Data Foundation, which combines MuleSoft integration and API platform with Informatica data management, governance, and MDM capabilities to create connected, trustworthy data for AI agents. Solution Engineers in this role will partner with sales teams, providing technical expertise to align Salesforce solutions with customer visions. They act as technologists and customer advocates, bridging the gap between technical solutions and business outcomes. The role is open to all levels of Pre-Sales Solution Engineers and focuses on various industries including Financial Services Consulting, Technology, Retail and Consumer Goods, Healthcare and Life Sciences, Manufacturing, or Automotive.

Requirements

• Bachelor's degree in Computer Science required (BS, Master's, or PhD).
• Minimum of 4 years of professional experience.
• Demonstrated presentation and composure abilities in front of all levels of technical and non-technical audiences.
• Hands-on Java development experience and ability to code and debug against Java APIs is preferred.
• Experience with cloud technologies — iPaaS, SaaS applications, cloud infrastructure, etc. — is preferred.
• Working knowledge of hybrid deployment of software solutions, data warehousing, database, and BI concepts, plus core data management mechanics: master data match/merge and survivorship, data quality, and lineage.
• Experience building and delivering Proofs of Concept (PoCs) and responding to functional and technical elements of RFIs/RFPs independently.
• Knowledge of related applications, relational databases, and ERP technologies.
• Strong demonstrated oral, written, presentation, collaboration, and interpersonal communication skills.
• Fluency with AI-based development and agentic concepts, including supporting technologies (e.g. models, MCP, A2A, token management, etc.) and solutions.
• Ability to travel as needed (30-40%) and work flexible hours across multiple time zones.
• Experience leading architectural discussions.
• Proven experience establishing trust with clients, and the ability to influence key decision makers, influencers, coaches, and partners.
• Storytelling ability and experience tailoring communication and engagement with prospects to specific use cases.
• A passion for technology and an ability to translate that passion to impact business for our customers.

Nice To Haves

• Current Salesforce certifications.
• Prior experience as a Solution Engineer/Sales Engineer.
• Skilled in at least one MuleSoft or Informatica related software platform/technology (e.g. API management, app integration, MDM, data governance, and data integration including AI-assisted capabilities such as Informatica CLAIRE).
• Basic knowledge of top cloud ecosystems and data-related technologies.
• Basic knowledge of cloud computing security aspects.
• Currently leveraging AI tools such as Claude, Codex, Gemini or other for personal productivity, code development and analysis.
• Certifications on at least one cloud ecosystem and one data-related cloud technology at the level defined by the business area of focus.
• Experience in industries such as Financial Services, Consulting, Technology, Retail and Consumer Goods, Healthcare and Life Sciences, Manufacturing, or Automotive.

Responsibilities

• Building trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance to ensure customer success.
• Conducting technical discovery meetings to document, analyze, and clarify business and technical requirements for detailed solution proposals.
• Managing customer engagements independently.
• Delivering architecture reframe and developing white-boarding skills through shadowing and customer-scenario role playing.
• Responding to Request for Information/Proposal documents.
• Working hands-on with prospects and customers to deliver standard, customized, and/or strategic solution demonstrations, white boarding, presentations, architecture workshops, and best practices that showcase the functional capabilities, competitive advantages, and business benefits of Data Foundation solutions.
• Supporting demos at marketing and field events.
• Collaborating with Product Management, Engineering, and Product Marketing to continuously improve Data Foundation's products and marketing, including surfacing customer feedback on product gaps.
• Sharing best practices, content, tips, and tricks within your primary area of responsibility.
• Staying ahead of and immersing in the ever-evolving technology landscape, maintaining a deep understanding of competitive and complementary technologies and vendors, to position MuleSoft's and Informatica's value in relation to them.
• Staying current on relevant certifications.
• Actively leveraging AI and staying ahead of agentic concepts, tooling, code development, solution architecture and emerging trends in the AI space.
• Partnering with the Customer Success Management (CSM) team on nurture activities, including technical advisory and workshops.
• Providing ongoing, post-sales technical guidance to the client's technical team to drive adoption/utilization of Data Foundation's solutions and digital transformation success.

Benefits

• Time off programs
• Medical, dental, vision
• Mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level