Solution Engineer (Billing Specialist)

Litify

7d • $105,000 - $130,000

About The Position

Litify is seeking a Solution Engineer, Billing Specialist to join its Go-To-Market team. This role will primarily support sales efforts through client-facing meetings, calls, and projects, focusing on developing and leading custom demonstrations of Litify’s time, billing, and accounting solution. The Solution Engineer is responsible for presenting Litify’s offering in a value-driven manner to prospects and customers, aiming to build confidence in the technology and address pre-sales objections. This requires firsthand knowledge of firm billing operations and a blend of technical and sales skills, including soliciting business requirements, developing sales strategies, and configuring and demonstrating solutions that provide business value. The ideal candidate will have 3–5 years of experience in a law firm billing department and will report to the Director of Solution Engineering.

Requirements

• 3–5 years of experience working in a billing department, finance team, or firm operations role at a law firm that bills time
• Hands-on experience running a bill cycle, from time entry and pre-bill review through invoicing, payment, and collections
• Working knowledge of billing arrangements such as hourly, flat fee, contingency, and retainers, as well as trust/IOLTA accounting
• Familiarity with common legal billing concepts such as rates, write-downs, realization, LEDES/e-billing, and client billing guidelines
• Solid oral, written, presentation, and interpersonal communication skills
• Ability to work as part of a team to solve business and technical problems in varied environments
• OR a Solution Engineer/Sales Engineer at another with Law Firm Billing Product experience

Nice To Haves

• Experience with legal billing or practice management systems such as Aderant, Elite, or similar platforms
• Previous experience as a solution/sales engineer, implementation consultant, or customer-facing role at a legal technology or financial software company
• Salesforce Platform Experience
• Experience using, administering, or implementing Salesforce, Accounting Seed, or another Salesforce-native accounting application

Responsibilities

• Supporting the sales team in their ability to position Litify’s value proposition for time, billing, and accounting
• Conducting discovery sessions with potential Litify clients to understand their billing workflows, fee arrangements, and firm financial operations
• Building and demonstrating Litify’s time, billing, and accounting solution, powered by Accounting Seed, in a way that aligns with the customer’s needs
• Owning the time, billing, and accounting demo: building and maintaining the standard demo, setting the bar for how the solution is presented across the sales team, and keeping it current as the product evolves
• Walking prospects through the full bill cycle, including time entry, pre-bill review, invoicing, payments, collections, and trust accounting
• Serving as the team’s subject matter expert on law firm billing and enabling fellow Solution Engineers on how to position Accounting Seed
• Partnering closely with the Product team to share market and customer feedback, co-develop new billing capabilities, and influence the product roadmap
• Configuring Litify and Accounting Seed for custom demonstrations and enhancing standard demos for use by internal team members
• Answering the billing and accounting sections of RFPs effectively

Benefits

• bonus
• benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed