Solution Development Lead

KION Group • Wauwatosa, WI

6d • $102,400 - $130,000

About The Position

The Solution Development Lead evaluates new and renewal services across Dematic’s offerings, including Resident Maintenance, and develops customer-focused costing based on Dematic solutions and customer needs. The role documents relevant information to support accurate, successful proposals and works across Dematic departments to develop safe, low-risk, creative, and competitive solutions. Where appropriate, the Lead guides the proposal team and presents results to Dematic Sales and potentially to prospective customers. Following contract award, the Lead facilitates the project transition to the operations team.

The role works on medium- to large-sized projects with complex designs integrating hardware and software. It analyzes customer business requirements and application objectives, develops application designs using Dematic products, and considers customer operations and staffing needs. It generates costing workbooks, supports proposal content and documentation, monitors assignments, coordinates with Sales and Operations, and contributes to training and knowledge transfer. The position requires flexibility to work remotely as business demands require and travel up to 20% of the time.

Dematic offers career development, competitive compensation and benefits, pay transparency, and global opportunities. The estimated base pay range is $102,400–$130,000; final compensation depends on factors including work location, education, experience, knowledge, and skills.

Requirements

• Bachelor of Science or Bachelor of Arts degree in a related discipline, or an advanced degree.
• 5–8 years of successful experience in a related field; an advanced degree may substitute for experience where applicable.
• Ability to lead, direct, motivate, and coordinate proposal team activities.
• Strong written and verbal communication skills.
• Ability to manage multiple opportunities with different deadlines simultaneously.
• Ability to reliably forecast and report proposal status.

Responsibilities

• Evaluate new and renewal services across Dematic’s offerings, including Resident Maintenance, and develop customer-focused costing.
• Document relevant information to support accurate and successful proposals.
• Collaborate with Dematic departments to develop safe, low-risk, creative, and competitive customer solutions.
• Lead proposal teams where appropriate and present results to Dematic Sales and potentially prospective customers.
• Facilitate transition of awarded projects to the operations team.
• Work on medium- to large-sized projects involving complex designs that integrate hardware and software.
• Analyze customer business requirements and application objectives and develop application designs using Dematic products to meet customer needs and uptime guarantees.
• Understand customer operations and Dematic products to determine staffing levels needed for success, as applicable.
• Bundle service offerings to complement new business system solutions.
• Generate costing workbooks for assigned opportunities and services.
• Develop and document proposal data requirements and work with the proposal team to ensure accuracy.
• Assist in developing proposal content for new services.
• Monitor assignment schedules and coordinate with Sales regarding missing information.
• Assist with maintaining Dematic proposal boilerplates as assigned.
• Respond to semi-complex inquiries about iProposal tool design, functionality, and usage.
• Initiate reviews with operations stakeholders on costing methodologies and adjust them as needed.
• Coordinate Sales and Operations meetings about renewals outside standard costs and document agreements.
• Manage multiple priorities and stakeholders to ensure assignments are accurate and completed on time.
• Conduct training sessions for the Business Development department on topics such as estimating standards and sales proposal standards.
• Perform complex technical interchange and transfer knowledge about processes and product applications for system design.
• Travel up to 20% of the time and work remotely as needed based on business demands.

Benefits

• Career development
• Competitive compensation and benefits
• Pay transparency
• Global opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level