About The Position

As an early-career associate, the Solution Delivery Consultant will learn to configure Netsmart solutions in pre-production and live environments. The role supports implementation activities, including system builds, testing, and data conversion, using Netsmart’s implementation methodology. The consultant gains hands-on experience troubleshooting configurations to improve performance, participates in client meetings, contributes to internal process improvements, and begins analyzing workflows to identify optimization opportunities. The role also involves clearly communicating updates and challenges to clients and project leads, building professional relationships while navigating complex situations, and documenting best practices. It is intended for someone early in their career who is ready to develop technical and consulting skills and contribute to client outcomes. The position may require travel up to 20% as needed and may at times involve extended or irregular hours outside traditional office hours to support clients and projects across multiple time zones and required travel. The position is not available for visa sponsorship and is not eligible for relocation assistance.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • At least 1 year of experience in healthcare IT, systems implementation, consulting, or a client-facing environment; internships count.
  • Strong written and verbal communication skills.
  • Decision-making ability and comfort with ambiguity.
  • Willingness to learn and adapt quickly.

Nice To Haves

  • Experience with Netsmart EHR solutions.
  • Familiarity with clinical, human services, long-term care, or senior living industries.

Responsibilities

  • Configure Netsmart solutions in pre-production and live environments.
  • Assist with system builds, testing, and data conversion using the implementation methodology.
  • Troubleshoot configurations to improve system performance.
  • Participate in client meetings.
  • Contribute to internal process improvements.
  • Analyze client workflows to identify opportunities for optimization.
  • Communicate updates and challenges clearly to clients and project leads.
  • Build strong client relationships and navigate complex situations professionally.
  • Document best practices.
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