Solution Delivery Consultant

Netsmart Technologies • Overland Park, KS

11d • Hybrid

About The Position

Responsible for collaborating with clients to configure software solutions in pre-production and production environments.

Requirements

• Bachelor's degree or equivalent relevant work experience
• At least 1 year of health care information technology or systems management implementation or consulting working experience
• Written and verbal communication skills
• Decision making skills
• Flexibility
• Comfort with ambiguity
• Willingness to learn and adapt in a fast-paced, client-facing environment.

Nice To Haves

• Experience with Netsmart EHR solutions
• Experience within the Netsmart client industries (clinical, human services, long term care, senior living, etc.)

Responsibilities

• Prepare and perform system build, testing and conversion project tasks using the implementation methodology
• Test and troubleshoot configurations to improve solution functionality in a variety of client environments
• Participate in client meetings and events and internal team initiatives to improve processes and create efficiencies
• Identify and report solution status, risks, and issues to client and project leadership
• Work with cross-functional teams to provide complex issue resolution and resolve escalation management issues
• Assist clients and project teams in current state analysis of department workflows.
• Maintain client relationships and navigate through conflict and complex relationship situations to achieve business objectives
• Identify and generate documentation for best practices in methodology

Benefits

• Equal employment and advancement opportunities
• Diversity and inclusion
• Drug-free workplace

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level