Solution Delivery Consultant – Pharmacy

Netsmart Technologies • Overland Park, KS

23h • Hybrid

About The Position

Responsible for partnering with clients to configure, test, and optimize software solutions in pre-production and production environments. Collaborates with client stakeholders and project teams to support successful solution delivery, drive adoption, and improve operational outcomes across a variety of healthcare settings, including pharmacy-related workflows and services.

Requirements

• Bachelor's degree or equivalent relevant work experience.
• At least 1 year of healthcare information technology, systems management implementation, or consulting working experience.
• Written and verbal communication skills.
• Decision making skills.
• Flexibility.
• Comfort with ambiguity.
• Willingness to learn and adapt in a fast-paced, client-facing environment.
• All applicants for employment must be legally authorized to work in the United States.
• Netsmart does not provide work visa sponsorship for this position.

Nice To Haves

• Experience with Netsmart EHR solutions.
• Experience within the Netsmart client industries (clinical, human services, long-term care, senior living, pharmacy, etc.).
• Knowledge of pharmacy workflows, operations, and related healthcare technology solutions.
• Experience working with pharmacy management systems, medication management processes, or pharmacy-focused healthcare environments.

Responsibilities

• Prepare and perform system build, testing, and conversion project tasks using the implementation methodology.
• Test and troubleshoot configurations to improve solution functionality in a variety of client environments.
• Participate in client meetings and events and internal team initiatives to improve processes and create efficiencies.
• Identify and report solution status, risks, and issues to client and project leadership.
• Work with cross-functional teams to provide complex issue resolution and resolve escalation management issues.
• Assist clients and project teams in current state analysis of department workflows, including pharmacy and medication-related operational processes when applicable.
• Maintain client relationships and navigate through conflict and complex relationship situations to achieve business objectives.
• Identify and generate documentation for best practices in methodology.

Benefits

• Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals.
• We celebrate diversity and are committed to creating an inclusive environment for all associates.
• All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience.
• Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
• Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law.
• Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense.
• In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
• If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.
• Netsmart's Job Applicant Privacy Notice may be found here.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level