Solution Consultant II - AI Agent Implementation
About The Position
The Solution Consultant (SC) is a key member of the strategic implementation team, specializing in deploying RealPage’s next-generation AI agents, including Operations, Collections, Facilities, and Finance. This role focuses on guiding customers through successful implementation and adoption of AI-driven solutions that optimize property management processes. The SC will collaborate with customers and internal teams to design scalable, flexible, and resilient solutions that meet business objectives and deliver measurable outcomes. This role partners closely with customers and internal stakeholders to lead AI deployment efforts, implementing efficient AI-driven workflows that enhance or replace manual processes. The Solution Consultant serves as a trusted advisor throughout the full deployment lifecycle, aligning AI capabilities to customer operational requirements. Operating in a highly client-facing capacity, this role requires strong knowledge of property management operations and the ability to guide customers through AI adoption, operational change, and intelligent workflow transformation.
Requirements
- Minimum 5 years of Multifamily Experience
- Expert level knowledge of a few RealPage products (OneSite, Facilities, RealPage Accounting, Knock, LOFT)
- Intermediate level proficiency in Consulting Processes
- Ability to engage and lead conversations with Directors and/or regional level contacts.
- Excellent communication and presentation skills.
- Strong analytical, research and problem-solving skills
- Ability to work independently, multi-task, achieve tight deadlines and take ownership on multiple projects.
- Comfort with emerging technologies and AI concepts.
Nice To Haves
- Bachelor’s Degree or equivalent experience
Responsibilities
- Lead implementation efforts for RealPage AI agents (Leasing, Resident, Operations, Facilities, Finance) across customer portfolios.
- Define customer business requirements and current operational workflows to align with AI capabilities.
- Develop change management strategies to ensure smooth adoption of AI solutions.
- Monitor adoption success and provide ongoing strategic guidance to maximize ROI.
- Serve as a trusted advisor for customers, connecting business needs with RealPage AI solutions.
- Consult and advise on Custom Packets to support leasing, renewal, certification, and recertification workflows.
- Assess customers’ current property management operations, including paper-based workflows and manual processes.
- Define future-state digital workflows that improve efficiency, compliance, and tenant experience.
- Connect customer business requirements to the functional capabilities of RealPage solutions.
- Develop change management strategies to support the transition from paper-driven and manual processes to online/digital/AI solutions.
- Guide customers through adoption best practices for AI Workforce solutions.
- Track progress against defined requirements and adoption milestones.
- Serve as a trusted advisor to property management customers throughout implementation and post–go-live.
- Lead implementation discussions with Directors, Regional Managers, Operations Leaders, and Executives.
- Partner with Engagement Management and Delivery teams to contribute to project planning and execution.
- Plan and support go-live activities, including training related to AI Agents. (Leasing, Resident, Operations, Facilities, Finance).
- Ensure customers are operationally ready to execute AI Agent workflows digitally at activation.
Benefits
- Health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Professional development opportunities.
- Performance-based bonus based on position.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
