Solution Architect Salesforce Marketing Cloud Account Engagement & Marketing Cloud Next

OffpremTechnology

3d • Remote

About The Position

The Solution Architect designs and implements technical solutions for Salesforce Marketing Cloud Account Engagement and Marketing Cloud Next. The role helps customers determine how the products should be used, how they connect with Salesforce CRM and Data 360, and how to transition with minimal disruption. It leads solution design and oversees build work and quality assurance, serving as a trusted advisor to marketing and sales leaders on both technical and business matters.

The position manages customer implementation projects from kickoff through go-live, leads discovery and consulting sessions, assesses existing marketing technology, processes, and data, and recommends roadmaps. It designs and documents solutions across both platforms, advises on platform strategy and migration planning, and defines lead management, engagement programs, campaign attribution, reporting, data flows, integrations, consent, and preference management. The role also oversees configuration, testing, data migration, deliverability, email authentication, and cutover activities; supports go-live and adoption; and contributes to practice development through reusable assets, mentoring, and pre-sales work.

Requirements

• Bachelor’s degree or equivalent experience.
• Hands-on experience implementing Marketing Cloud Account Engagement (Pardot), including Engagement Studio, the Salesforce connector, scoring and grading, forms, landing pages, email, and reporting.
• Experience with or knowledge of Marketing Cloud Next; expected to earn the Marketing Cloud Next certification shortly after joining.
• Previous experience as an Implementation Consultant, Business Analyst, Solution Architect, or Systems Consultant.
• Experience leading customer-facing discovery, solution design, and project delivery from kickoff to go-live.
• Working knowledge of the Salesforce CRM data model and how marketing data syncs with Sales Cloud, including campaigns, leads, contacts, and opportunities.
• Solid understanding of B2B marketing and sales alignment, including lead lifecycle, nurture, attribution, and pipeline reporting.
• Strong business acumen and technical ability.
• Strong presentation, documentation, and communication skills, including explaining technical tradeoffs to business leaders.
• Ability to work independently and manage multiple projects in a remote consulting environment.
• Consulting or partner firm experience.

Nice To Haves

• Marketing Cloud Next Certified Consultant certification and hands-on experience delivering the solution.
• Salesforce Certified Account Engagement Consultant and/or Account Engagement Specialist certification.
• Salesforce Administrator certification, plus additional certifications such as Data 360 Consultant or Sales Cloud Consultant.
• Experience with Data 360 (formerly Data Cloud), including unification, segmentation, and activation.
• Experience with Flow, Agentforce, or AI-driven marketing capabilities.
• Experience planning or leading migrations from Account Engagement or other marketing platforms to Marketing Cloud Next.
• Interest in or experience with Claude and AI-assisted delivery.
• Candidates who already hold the Marketing Cloud Next certification or are well on their way to earning it will stand out.

Responsibilities

• Manage implementation projects from kickoff to go-live, keeping scope, timeline, and budget on track.
• Lead discovery and consulting sessions with marketing, sales, operations, and technical stakeholders.
• Assess customers’ marketing technology, processes, and data, and recommend a roadmap.
• Run solution walkthroughs, user acceptance testing, and enablement sessions.
• Support go-live and early adoption, and hand off to client teams or managed services.
• Design and document Account Engagement and Marketing Cloud Next solution architectures and obtain customer approval.
• Advise customers on platform strategy, product coexistence, and migration planning and sequencing.
• Design lead management frameworks, including lifecycle, scoring and grading, assignment, MQL and SQL handoff, and sales alignment.
• Design nurture journeys, segmentation, personalization, dynamic content, and cross-channel campaigns.
• Define campaign structure, attribution, and reporting to measure marketing impact on pipeline and revenue.
• Architect data flows and integrations among marketing platforms, Salesforce CRM, and Data 360, including consent and preference management.
• Identify opportunities to use Agentforce and AI-assisted capabilities for content creation, segmentation, and campaign performance.
• Oversee build work and quality assurance, and build or test solutions when needed.
• Configure and review forms, landing pages, Engagement Studio programs, automation rules, segments, journeys, and Flow-based automation.
• Support data migration, deliverability and email authentication setup, and cutover planning.
• Review other consultants’ work and provide constructive technical feedback.
• Build reusable accelerators, templates, and best practices for Offprem’s marketing practice.
• Mentor consultants and help them build skills on both platforms.
• Contribute to pre-sales conversations, scoping, and statements of work when needed.

Benefits

• Remote-first culture; office attendance is not required.
• Unlimited PTO.
• 4% 401k match.
• Medical, dental, and vision insurance from day one.
• Company-paid short-term disability, long-term disability, and life insurance.
• 11 paid holidays, including the day after the Super Bowl.
• Volunteer program, including volunteer time off and matching donations.
• Bonus or commission eligibility, depending on role.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior