Marketing Cloud Next Solutions Architect

Deloitte • Lake Mary, FL

5d • $120,000 - $140,000 • Hybrid

About The Position

As a US Delivery Center Senior Consultant on Deloitte’s Customer team, the Marketing Cloud Next Solutions Architect helps organizations build customer relationships through connected marketing, sales, service, and commerce experiences. The role leads discovery, architecture, and solution-design workshops and translates business needs into customer journeys and target-state architecture across Salesforce Core, Marketing Cloud Next, Data 360, Flow, Agentforce, AWS, and other enterprise platforms.

The position establishes requirements and strategies for data, identity, segmentation, consent, activation, integrations, reporting, security, permissions, sharing, environments, and releases. It assesses architectural options and trade-offs, defines reusable patterns and governance standards, and partners with enterprise, data, integration, and cloud architects. The role also reviews technical designs and leads testing, UAT, go-live readiness, production issue resolution, continuous improvement, stakeholder adoption, value realization, and delivery-team mentoring.

This opportunity is part of Deloitte’s Government & Public Services practice and Advertising, Marketing, & Commerce offering, within the Deloitte US Delivery Center model. The work follows a hybrid model, with residence within commuting distance of a US Delivery Center or Geo-Hub location, up to 30% co-location at an assigned office or other approved location, and up to 10% overnight travel. If relocation is necessary, the move must be completed within 12 weeks from the start date.

Requirements

• Bachelor’s degree.
• Must be legally authorized to work in the United States without employer sponsorship, now or at any time in the future.
• Significant experience architecting Salesforce or Marketing Cloud solutions.
• Strong experience with Salesforce Core, Flow, data models, integrations, and enterprise delivery.
• Working knowledge of Data 360, Agentforce, identity, segmentation, and activation.
• Experience leading architecture workshops and influencing stakeholders.
• Must reside within a commutable distance of a US Delivery Center location (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub location (Atlanta, Charlotte, Dallas, Houston, or Philadelphia).
• Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter.
• Maximum of 10% overnight travel for client or project purposes.
• If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance.

Nice To Haves

• Relevant Salesforce certifications.

Responsibilities

• Lead Marketing Cloud Next discovery, architecture, and solution-design workshops, translating business needs across marketing, sales, service, and commerce into connected customer journeys.
• Define target-state architecture spanning Salesforce Core, Marketing Cloud Next, Data 360, Flow, Agentforce, AWS, and other enterprise platforms.
• Establish requirements and strategies for data, identity, segmentation, consent, activation, integrations, reporting, security, permissions, sharing, environments, and releases.
• Evaluate solution options and architectural trade-offs relating to platform constraints, scalability, performance, security, cost, migration, coexistence, and operational readiness.
• Define reusable architecture patterns, governance standards, quality criteria, and end-to-end designs with enterprise, data, integration, and cloud architects.
• Review technical designs and lead testing, UAT, go-live readiness, production issue resolution, continuous improvement, stakeholder adoption, and value realization.
• Mentor delivery team members.

Benefits

• Discretionary annual incentive program, subject to program rules and applicable factors.
• Broad range of employee benefits; specific benefits are not listed.
• Professional development and learning opportunities, including on-the-job learning, formal development programs, leadership opportunities, and mentorship.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior