Solution Architect, Revenue Cycle Transformation (Epic Back-End Revenue Cycle)
About The Position
The Solution Architect will lead large-scale, technology-enabled revenue cycle transformation initiatives for healthcare organizations, serving as a strategic advisor and delivery leader from planning through execution and measurable outcomes. The role calls for deep revenue cycle expertise and hands-on Epic back-end experience, particularly in billing and collections workflows such as claims submission, payment posting, denial management, accounts receivable follow-up, and patient collections. The position owns end-to-end transformation delivery, including Epic implementation and optimization, and defines solution strategies, scopes, and roadmaps aligned with client goals. It designs and optimizes scalable Epic back-end workflows, aligns configuration with business processes and operational and financial outcomes, and addresses performance issues. The Solution Architect advises executive and operational stakeholders, supports governance and decision-making, leads change and adoption efforts, and mentors multidisciplinary consulting and client teams. Remote work is allowed.
Requirements
- 7+ years of experience leading complex, technology-enabled healthcare initiatives, such as Epic, automation, or AI.
- Deep expertise in Epic back-end revenue cycle, billing, and collections, with hands-on experience in one or more relevant Epic applications such as Resolute Hospital Billing (HB), Resolute Professional Billing (PB), Epic Claims, or related billing applications.
- Proven success delivering large-scale Epic implementations or optimizations, particularly in back-end revenue cycle, billing, claims, or collections.
- Strong understanding of EHR ecosystems, integrations, and revenue cycle analytics.
- Experience leading client-facing engagements and ability to influence executive and operational stakeholders.
- Demonstrated leadership, problem-solving, and decision-making capabilities.
- Ability to thrive in fast-paced, evolving environments.
Nice To Haves
- Epic certification in a relevant application, such as Epic Resolute Hospital Billing (HB), Epic Resolute Professional Billing (PB), Epic Claims, and/or Epic Charge Router.
Responsibilities
- Own end-to-end delivery of revenue cycle transformation initiatives, including Epic implementation and optimization focused on back-end billing and collections workflows.
- Define solution strategy, scope, and roadmap aligned to client goals and billing and collections priorities.
- Drive execution across complex, cross-functional teams spanning operational, clinical, and technical stakeholders.
- Design and optimize Epic back-end revenue cycle workflows across claims submission, payment posting, denial management, A/R follow-up, and patient collections.
- Align Epic configuration and business processes with desired operational and financial outcomes.
- Identify and address billing and collections issues, including claim rejections, denials, payment posting exceptions, and aging A/R.
- Serve as a trusted advisor to executive and operational stakeholders.
- Lead decision-making, issue resolution, and governance across billing, collections, and related revenue cycle functions.
- Translate technical concepts into clear, actionable insights for non-technical audiences.
- Partner with client leadership to enable adoption and sustain back-end revenue cycle transformation.
- Support change management strategies that improve billing accuracy, collections efficiency, and revenue cycle outcomes.
- Lead and mentor multidisciplinary teams across consulting and client organizations.
- Foster a high-performing, collaborative team environment.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health savings account (HSA)
- Flexible spending account (FSA)
- Disability insurance
- Life insurance
- 401(k) match
- Paid time off
- Wellness stipend
- Additional voluntary benefits
- May be eligible for an annual discretionary bonus
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
