Manager, Revenue Cycle(EPIC experience)

CVS Health•Work At Home-Illinois, IL
•$66,330 - $145,860

About The Position

CVS Health is hiring a Manager, Revenue Cycle to lead critical aspects of billing operations and manage smaller teams responsible for day-to-day work. The manager will develop a team focused on electronic eligibility responses, timely claims billing, accurate payment posting, and an optimized insurance follow-up process. The role also creates process documentation to support clear communication and efficient, accurate, compliant billing workflows, and works with business leaders to provide consistent billing guidance and improve the clean claim rate.

Requirements

  • At least 5–7 years of professional experience in healthcare management leading a team of individual contributors.
  • Experience overseeing projects and processes that require complex resolution within short- and long-term timelines.
  • Experience working with legal and compliance partners to support proper billing and coding guidelines.
  • Baseline discipline experience as a business analyst, report writer, project manager, or in a similar role.

Nice To Haves

  • Epic Professional Billing (PB Resolute) experience.
  • Epic PB reporting experience, including Slicer Dicer and Workbench Reporting.
  • AAPC certification (CPB, CPC, or CRC).
  • Proficiency in Microsoft Office tools, including Word, Excel, and PowerPoint.
  • Excellent written and oral communication skills, including development and maintenance of Standard Operating Procedures (SOPs).
  • Ability to analyze and interpret status and outcome reports and provide actionable insights to senior leadership.
  • Bachelor's degree preferred.

Responsibilities

  • Provide leadership to critical aspects of billing operations while managing smaller teams responsible for day-to-day operations.
  • Develop a team focused on managing electronic eligibility responses, timely billing of claims, accurate payment posting, and an optimized insurance follow-up process.
  • Create process documentation to ensure efficient, accurate, and compliant billing workflows.
  • Collaborate with other business leaders to provide consistent billing guidance and improve the clean claim rate.
  • Oversee projects and processes requiring complex resolution across short- and long-term timelines.
  • Work with legal and compliance partners to maintain proper billing and coding guidelines.
  • Monitor KPIs and report on variances, risks, and process improvement opportunities.
  • Analyze and interpret status and outcome reports to provide actionable insights to senior leadership.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
  • Eligible for a CVS Health bonus, commission, or short-term incentive program
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