Manager, Revenue Cycle Analytics (EPIC Reporting)

CVS Health•Work At Home-Illinois, IL

1d•$66,330 - $145,860

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Requirements

Minimum of 2-3 years of professional experience in healthcare management leading a team of individual contributors, preferable focused on analytics.
Proven ability to identify, assess, communicate, create and deliver data analysis that facilitates efficient problem resolution and supports continuous improvement process.
Experience overseeing projects and processes that require complex problem-solving across both short- and long-term timelines.
Background as a business analyst, report writer, project manager or similar role.
Experience monitor KPIs and reporting on variances, risks and process improvement opportunities.

Nice To Haves

Strong working knowledge of physician-based Revenue Cycle workflows within Epic Professional Billing (PB Resolute)
Epic Reporting experience, including Slicer Dicer, Workbench Reporting, Caboodle and/or Cogito
Proficiency in Software tools including Word, Excel, PowerPoint, Big Query, SQL and Lucid
Excellent written and oral communication skills, including development and maintenance of reporting requirements and presentation decks
Ability to analyze and interpret various status and outcome reports to provide actionable insights to senior leadership.

Responsibilities

Develop and monitor reporting to showcase revenue cycle statistics—including submitted volumes, collections, team productivity metrics, and company KPIs—sourced from multiple software packages.
Produce data-driven presentation decks focused on risks and growth areas.
Lead the sourcing, creation, and development of reporting, dashboards, and presentations.
Manage individual contributors responsible for data retrieval, auditing, and analysis.
Communicate directly with key stakeholders, including Product Development, Executive Management, Compliance, and Auditing.
Produce clear process documentation and workflow diagrams to support efficient and accurate operations.