Revenue Cycle Transformation Specialist

Springfield Clinic•Springfield, MO

About The Position

The Revenue Cycle Transformation Specialist manages healthcare financial workflows from registration to payment, with a focus on improving efficiency and ensuring compliance. The role leads revenue cycle management projects, analyzes data, coordinates teams, tracks project KPIs, reports to leadership, resolves complex billing issues, and may train staff on new processes and procedures. The position reports to the applicable Director or Manager, Revenue Cycle. The job operates in a professional office environment and routinely uses standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines. The role requires confidentiality and adherence to HIPAA privacy requirements.

Requirements

Bachelor's degree or equivalent minimum of two years' experience in a health-related field.
Ability to attend in-service classes or workshops relevant to the job.
Confidentiality.
Excellent written and verbal communication skills.
Extremely strong MS Excel skills.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to present information effectively and respond to questions from staff and management across the Clinic.
Detail orientation and ability to deliver a high level of accuracy.

Nice To Haves

Previous experience documenting processes and workflows.
Project management experience.

Responsibilities

Coordinate revenue cycle improvement projects across departments such as billing, coding, and patient access.
Develop and maintain project plans, timelines, and deliverables.
Track project progress and prepare status reports for leadership.
Facilitate meetings, document action items, and follow up on tasks.
Analyze revenue cycle data to identify trends, issues, and opportunities for improvement.
Assist in implementing new systems, workflows, and process enhancements.
Ensure compliance with healthcare regulations and payer requirements.
Collaborate with IT, finance, and clinical teams to support project goals.
Identify bottlenecks, manage risks, and report project status to leadership.
Maintain project documentation, schedule meetings, prepare agendas, and handle related paperwork.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to OSHA and Springfield Clinic training and accomplishment requirements as required by policy.
Provide excellent customer service and follow Springfield Clinic's Code of Conduct and Ethics Standards.
Perform other job duties as assigned.