Solution Advisor - Coding

Solventum

4d • Remote

About The Position

Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. Solventum enables better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

Requirements

• Minimum of 10 years Health Information Management/clinical coding experience with exposure to a diverse casemix
• Relevant Health Information Management and clinical coding qualifications
• Eligible for full membership to the Health Information Management Association of Australia (HIMAA)
• Current, valid Driver’s License.

Nice To Haves

• La Trobe University Auditing Course qualifications or equivalent tertiary qualifications
• Previous auditing, training and education experience in coding highly desirable
• Strong understanding of Revenue Cycle and the workflow associated with an organisation's Revenue Cycle.
• Knowledgeable in Electronic Medical Record (EMR) workflows, systems, implementation, and medical professional training
• Demonstrated capability to manage multiple project streams and teams
• Experience consulting with clients in health information systems
• Demonstrated knowledge in assigned solutions, services, and products
• Demonstrated industry knowledge
• Proficient computer skills
• Excellent communication skills written and verbal
• Exceptional client relationship skills
• Ability to find creative solutions and manage difficult situations with diplomacy
• Must have strong business acumen, strategic thinking, presentation skills, training skills, and be creative and innovative
• Strong teamwork and collaboration across departments/divisions, interpersonal skills, professionalism, sound judgment, dependability, and a strong work ethic

Responsibilities

• Partner effectively with clients to perform workflow discovery, ensure adoption, and deliver advanced optimisation for assigned Solventum product lines.
• Serve as a subject matter expert (SME) for respective team and solutions as assigned.
• Understanding the client's short- and long-term strategy goals.
• Conduct current-state workflow and configuration review with client implementing Solventum’s best practice workflows.
• Partner effectively with clients on suggested workflow optimisation changes leveraging Solventum’s best practices.
• Advocate for the customer, log issues, and escalate as needed following standard procedures in a timely manner.
• Own the client. Relationship coordination and client focus coordination interactions for the client throughout the organisation.
• Accountable and Measured by the overall annual client satisfaction survey results for assigned client base.
• Define and track key performance indicators (KPIs).
• Actively Stay up to date with knowledge of industry changes and product changes.
• Participates in relevant corporate programs/initiatives, complies with professional and quality standards, complies with corporate policies and procedures, and acts in a manner consistent with Solventum’s values and ethical standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed