Software Tester

iHeartMedia • Gainesville, FL

3d • Onsite

About The Position

Florical Systems is hiring an Intermediate Software Tester to join the team responsible for developing and validating software used at the core of the world's largest and most recognized broadcast television operations. As a Software Tester, you will evaluate the functionality, reliability, and performance of our software across a broad range of technologies. You will identify and investigate issues, clearly communicate your findings, and work closely with developers and other team members to help ensure our products meet the standards required for mission-critical broadcast environments. This position provides an opportunity to expand your software testing and technical skills while gaining experience with the systems and technologies that support modern television operations.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, a related technical field, or equivalent relevant work experience.
• Ability to develop and execute test cases and test scenarios from requirements, specifications, and expected system behavior.
• Experience identifying, reproducing, documenting, and communicating software defects.
• Working knowledge of LAN/WAN networking concepts, including TCP/IP and common network troubleshooting techniques.
• Experience installing, configuring, and troubleshooting Windows operating systems.
• Working knowledge of SQL or NoSQL databases.
• Strong technical troubleshooting and analytical skills, including the ability to investigate application logs, configuration files, databases, and system behavior.
• Ability to communicate technical information clearly and professionally in written and verbal form, including defect reports, test results, and technical documentation.

Nice To Haves

• Professional experience performing software testing, including functional, regression, integration, or system testing.
• Experience working within a software development lifecycle and an Agile development environment.
• Experience developing or maintaining automated software tests.
• Experience with Docker, Kubernetes, or other container technologies.
• Experience with cloud platforms or cloud-based application environments.
• Experience with or knowledge of a modern programming or scripting language, such as C#, Python, PowerShell, JavaScript, or similar.
• Experience testing distributed, networked, real-time, or hardware-integrated software systems.

Responsibilities

• Develop and execute manual and automated test plans, test cases, and test scenarios for broadcast television software.
• Perform functional, regression, integration, system, and exploratory testing.
• Identify, reproduce, document, and track software defects through resolution using Atlassian Jira.
• Verify software fixes and perform appropriate regression testing to identify unintended effects.
• Analyze software and system behavior using application logs, diagnostic tools, SQL queries, databases, APIs, and other available data.
• Write SQL queries and analyze SQL Server and MongoDB databases as part of software testing and troubleshooting.
• Review and modify JSON, XML, and other configuration or data files used by the systems under test.
• Deploy and configure software in containerized test environments and troubleshoot associated container platforms.
• Install, configure, and troubleshoot broadcast industry equipment used in software test environments.
• Install and configure COTS hardware used in test systems, including servers, network switches, and related equipment.
• Configure and troubleshoot LAN connectivity and other networking required within non-production test environments.
• Create documentation, as needed, including test results, defect details, procedures, and installation or configuration notes.
• Collaborate with software developers, product owners, support personnel, and other team members to understand requirements, investigate issues, and validate expected behavior.
• Participate in Agile development activities, including backlog refinement, sprint planning, reviews, and retrospectives.
• Contribute to the continued improvement of test processes, test coverage, automation, and product quality.

Benefits

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance (pursuant to the collective bargaining agreement if applicable)
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level